Client Relationship Account Manager - Blueprint

Client Relationship Account Manager

Are you a relationship-builder with a passion for client success? Do you thrive in a fast-paced environment where every detail matters? Join our Blueprint Team at United Recovery and Remarketing (UR2) — where customer service and teamwork drive everything we do. UR2 is a leader in the repossession and auction industry. Our success has been built on providing exceptional service to our clients, many of whom are some of the largest financial institutions in the United States. As a Client Relationship Account Manager, you'll serve as the main point of contact for our clients on the Blueprint Team — managing key accounts, ensuring smooth operations, and delivering exceptional customer service every step of the way. You'll work closely with nationwide and direct agents to ensure client goals are met, issues are resolved quickly, and partnerships continue to grow.

What You'll Do:

• Build and maintain strong, long-term relationships with assigned clients.
• Serve as the primary liaison between clients and field agents.
• Monitor account performance and proactively identify opportunities for improvement.
• Manage day-to-day communication, problem-solving, and escalations with professionalism and urgency.
• Perform other duties as assigned by management

This position starts at $18-19/hour, depending on experience, plus paid time off, benefits, and 401k eligibility.

At UR2, we're more than a recovery and remarketing company — we're a team built on trust, integrity, and teamwork. We believe in supporting our employees through growth opportunities, recognition, and a collaborative environment where your ideas matter.

Required Experience:

• High School Diploma or Equivalent preferred
• 1-2 years of experience in account management or customer service
• Strong communication, organization, and multitasking skills
• A proactive, solution-oriented mindset with a genuine desire to help clients succeed
• Comfortable working in a fast-paced environment with competing priorities.
• Effective Time Management Skills
• Strong computer and internet skills
• Ability to adapt to fluctuating work flow
• Ability to work in a team environment

Physical Requirements:

• Ability to sit for long periods of time, and walk/stand regularly
• Ability to lift 1-15 pounds and perform physical tasks (e.g., stooping, bending kneeling)

Keyword: Account Manager / Skip Tracer