Snr. Engineer Quality Assurance

Snr. Engineer Quality Assurance

Senior Engineer

Quality Assurance –NPD & Customer Complaint

Reports to (role): Quality Manager

Involve in new product launch with CFT

Preparation of PPAP documents

Handling pre launch stage customer

Handling customer complaint by 8D methodology

Team size (Direct and total): 2 Nos

Works closely with: CFT team -MET, Launch, Program, Rngg

Location: Chakan

Key responsibilities:

Experience: Diploma/ B.E. with 7-10 years from experience in sheet metal & welding

Participate in the program meetings

Follow APQP time line

Do feasibility study of drawing with CFT

Preparation of PPAP documents

Participate in fixture design approval process with CFT

Participate in inspection gauge design approval process with CFT

Do CMM of inspection gauge

Do internal PTR

Follow up of closing of observations of internal PTR

Do meeting with customer

Do PPAP with customer

Follow up of closing of observations of customer PPAP

Handling of complaint after 1 months from PPAP date

Make 8D of customer complaints

Customer audits handling and closure

Customer complaints analysis and CAPA submission to customers

Involve in APQP Documents preparation with CFT. Participate in design & gauge/fixture reviews to identify potential quality risks early in NPD process

Maintained the quality documentation throughout the NPD cycle. &follow-up to PPAP approval

Process documents like-SPC/MSA/PFMEA/CONTROL plan all PPAP documents good knowledge

TATA,M&M,VW,EICHER, customer handling experience