Date: Sep 12, 2025
Location: Gliwice, PL
Company: Tenneco
Providing IT infrastructure support on-site and remotely (resolving second-line incidents, issues, and fulfillment of requests);
Maintenance (managing changes, resources, updates) and support in project implementation;
Cooperation with global IT teams and external service providers in IT service provision, software development, and system integration;
Utilizing tools and adhering to IT standards and procedures;
Support in compliance and business continuity management;
Participation in development projects with the global instrumentation team concerning the System Link platform, hardware and software infrastructure in engineering departments, in accordance with IT requirements;
TISAX – training, implementation, security, CCTV monitoring, access control, and regulations;
Participation in implementing NIS regulations;
Data mining and programming;
Cybersecurity – training and support;
Minimum 6 years of experience in IT operations or in an IT service organization within a complex IT infrastructure, providing on-site and remote support (experience in the automotive industry and/or manufacturing industry is desirable);
Knowledge of TISAX requirements, compliance issues, and NIS regulations;
Excellent knowledge of installation, configuration, updates, and troubleshooting of Windows systems on PCs, Microsoft tools, and other client software;
Good knowledge of Dell & HP hardware (desktops, laptops, printers), handheld scanners, barcode printers, and plotters;
Basic knowledge of troubleshooting Windows Server, Cisco switches, access points, and routers, UPS APC power supplies, LAN and WAN networks, and biometric devices;
Excellent knowledge of Service Desk processes and good understanding of service level agreements (SLAs);
Ability to use MS Project, Visio, Excel, Word, and PowerPoint;
Ability to systematically gather relevant information, consider a wide range of issues, understand the complexity of problems, and see connections between them; apply precise logic in analysis;
Administration of Active Directory, Symantec endpoint encryption, and mobile device support – desirable;
1 day HO per week;
Possibility to quickly hire on an indefinite contract (after a 3-month probationary period);
Private health insurance LuxMed;
Medicover Sport sports card;
Social benefits package (group life insurance, holiday allowances, holiday packages and bonuses, etc.);
Opportunity for professional development in the automotive industry within an international corporation;
Training programs to improve professional skills (including language courses);
Employee referral program;
Subsidy for meals and fruits in the office;