Patient Service Representative
Tenet Healthcare
Medical Office Front Desk Representative
$500 sign on bonus!
A non-exempt medical office position responsible for front office processes in the physician practice.
Responsibilities
Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.
Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.
Greeting patients entering the physician practice.
Answering office phones, making appointments, confirming appointments and rescheduling when necessary.
Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.
Assists in checking out patients and assists them with referral processing and scheduling process.
Collects co-pays and posts charges.
Charge entry and patient balance processing.
Distributes information to patients regarding office policies, procedures, information about the practice, etc.
Explain and enroll patients in the patient portal.
Additional responsibilities as needed.
Qualifications
Education: High school diploma/GED
Experience: One year customer service experience, preferably in a hospital or physician office setting.
Sign on bonus is for new hires only!
About Us
Embark on a rewarding career with Tenet Physician Resources. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.
At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:
- Medical, dental, vision, and life insurance
- 401(k) retirement savings plan with employer match
- Generous paid time off
- Career development and continuing education opportunities
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance
Note: Eligibility for benefits may vary by location and is determined by employment status
About the Team
Tucson Physician Group Holdings LLC, also known as Carondelet Medical Group, is one of Tucson's premier destinations for primary care and multispecialty services. Our comprehensive offerings include high-quality care in cardiology, orthopedics, neurology, neurosurgery and urology. Our services are designed to meet and exceed the medical needs of our patients. With over a dozen convenient locations in and around Tucson, we make quality healthcare easily accessible to patients and their loved ones.