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Patient Service Representative DMC OBGYN Bloomfield

Improve front-desk patient flow by optimizing check-in, scheduling, and payer verification processes
Birmingham, Michigan, United StatesDearborn, Michigan, United StatesDetroit, Michigan, United States
Junior
17 hours agoBe an early applicant
Tenet Healthcare

Tenet Healthcare

Operates a nationwide network of hospitals, outpatient centers, and related healthcare services focused on acute care and specialty medicine.

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Medical Office Assistant

$500 Sign on Bonus

A non-exempt medical office position responsible for front office processes in the physician practice

Responsibilities

  • Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.
  • Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
  • Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.
  • Greeting patients entering the physician practice.
  • Answering office phones, making appointments, confirming appointments and rescheduling when necessary.
  • Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.
  • Assists in checking out patients and assists them with referral processing and scheduling process
  • Collects co-pays and posts charges. Charge entry and patient balance processing.
  • Distributes information to patients regarding office policies, procedures, information about the practice, etc.
  • Explain and enroll patients in the patient portal.

Qualifications

Education: High school diploma/GED required with completion medical office assistant program preferred.

Certification: Prefer healthcare management/administration certification.

Experience: Two years of customer service experience, preferably in a medical office setting.

Sign on bonus is for new hires only!

About Us

Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

  • Medical, dental, vision, and life insurance
  • 401(k) retirement savings plan with employer match
  • Generous paid time off
  • Career development and continuing education opportunities
  • Health savings accounts, healthcare & dependent flexible spending accounts
  • Employee Assistance program, Employee discount program
  • Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Info

Job Identification 2603000152

Job Category Administrative Functions

Degree Level High School Diploma/GED (±11 years)

Job Schedule Full time

Job Shift Day

Locations DMC Ob/Gyn (Bloomfield) (On-site)

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Patient Service Representative DMC OBGYN Bloomfield
Birmingham, Michigan, United States
Support
About Tenet Healthcare
Operates a nationwide network of hospitals, outpatient centers, and related healthcare services focused on acute care and specialty medicine.