Patient Service Representative

Desert Care Network- Family Medicine & Residency

$500 Sign on Bonus

A non-exempt medical office position responsible for front office processes in the physician practice

Responsibilities

• Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.
• Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
• Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.
• Greeting patients entering the physician practice. Answering office phones, making appointments, confirming appointments and rescheduling when necessary.
• Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.
• Assists in checking out patients and assists them with referral processing and scheduling process.
• Collects co-pays and posts charges, charge entry and patient balance processing.
• Distributes information to patients regarding office policies, procedures, information about the practice and explain and enroll patients in the patient portal.
• Additional responsibilities as needed.

Qualifications

Education

Required: High school diploma/GED

Experience

Required: Two years of customer service experience, preferably in a medical office setting

About Us

Embark on a rewarding career with Tenet Physician Resources. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Info

Job Identification 2503032583

Job Category Administrative Functions

Degree Level High School Diploma/GED (±11 years)

Job Schedule Full time

Job Shift Day

Locations 555 Tachevah Dr, Palm Springs, CA 92262 (On-site)

Assignment Category Full Time

Pay Range $24.00 - $28.49 hourly **Individual wages are determined based upon a number of factors including, but not limited to, an individual's qualifications and experience