Patient Service Representative De La Pena Eye Clinic Los Angeles

Job Title

$500 Sign On Bonus

Job Description

A non-exempt medical office position responsible for front office processes in the physician practice

Responsibilities

Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources, including the Tenet HIPAA Compliance Plan and the Corporate Compliance Program.

Greets patients entering the practice.

Manages office communications, including answering phones, making, confirming, and rescheduling patient appointments.

Checks in patients, collects accurate patient demographics, verifies insurance, and enters data into the electronic system.

Checks out patients and assists them with referral processing and scheduling.

Collects co-pays and posts charges.

Processes charge entry and patient balances.

Distributes information to patients regarding office policies, procedures, and practice information.

Explains the patient portal and assists with patient enrollment.

Performs additional responsibilities as needed.

Qualifications

Education: High school diploma/GED required

Certification: Prefer healthcare management/administration certification.

Experience: Highly prefer 1 to 2 years of experience working in a medical office/healthcare setting

Sign on bonus is for new hires only!

About Us

Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

About the Team

Tenet Physician Resources (TPR) provides the ability for physicians to focus on what matters most - compassionate care to the communities we serve - while we manage the day-to-day operations. TPR offers a wide range of opportunities for professionals to meet career expectations at every stage of life. Practices employ physicians, medical assistants and administrative staff to work in environments with advanced medical equipment, robust data and technology.

Job Info

Job Identification 2503037638

Job Category Administrative Functions

Posting Date 01/07/2026, 07:55 PM

Degree Level High School Diploma/GED (±11 years)

Job Schedule Full time

Job Shift Day

Locations DLP 139 S Alvarado St (On-site)

Assignment Category Full Time