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Patient Service Representative

Manage patient check-in, appointment scheduling, and insurance verification processes
Memphis, Tennessee, United States
Entry Level
yesterday
Tenet Healthcare

Tenet Healthcare

Operates a nationwide network of hospitals, outpatient centers, and related healthcare services focused on acute care and specialty medicine.

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Medical Office Assistant

$500 Sign On Bonus

A non-exempt medical office position responsible for front office processes in the physician practice

Responsibilities

  • Greeting patients entering the physician practice
  • Answering office phones, making appointments, confirming appointments and rescheduling when necessary
  • Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance Assists in checking out patients and assists them with referral processing and scheduling process
  • Collects co-pays and posts charges
  • Charge entry and patient balance processing
  • Distributes information to patients regarding office policies, procedures, information about the practice, etc.
  • Explain and enroll patients in the patient portal

Qualifications

Education: High school diploma/GED required with completion medical office assistant program preferred

Certification: Prefer healthcare management/administration certification

Experience: Two years of customer service experience, preferably in a medical office setting

About Us

Embark on a rewarding career with Tenet Physician Resources. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

  • Medical, dental, vision, and life insurance
  • 401(k) retirement savings plan with employer match
  • Generous paid time off
  • Career development and continuing education opportunities
  • Health savings accounts, healthcare & dependent flexible spending accounts
  • Employee Assistance program, Employee discount program
  • Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

About the Team

Saint Francis Physician Network, LLC, known as Saint Francis Medical Partners, is a multi-specialty physician practice group committed to providing comprehensive care for our patients so that they may live happier, healthier lives. We strive to be a distinguished leader in patient-centered health care, and we work to be No. 1 in quality, safety and service excellence.

Job Info

Job Identification 2503036348

Job Category Administrative Functions

Posting Date 12/23/2025, 09:24 PM

Degree Level High School Diploma/GED (±11 years)

Job Schedule Full time

Job Shift Day

Locations St Francis Phys Network (On-site)

Assignment Category Full Time

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Patient Service Representative
Memphis, Tennessee, United States
Support
About Tenet Healthcare
Operates a nationwide network of hospitals, outpatient centers, and related healthcare services focused on acute care and specialty medicine.