Supervisor, Financial Services

Financial Counselor

Supervises the financial, credit, debt management counseling, insurance verification and eligibility and education services processes. Utilizes alternative means for obtaining coverage for uninsured and underinsured patients. Enforces and maintains updated procedures that are in compliance with all regulatory changes. Trains staff and assures that accuracy and productivity are maintained. Interacts with outside vendors and handles issues of a sensitive and confidential nature with patients and families. Participates in the on call schedule for financial clearance issues.

Education: Associate's Degree Required or Combination of relevant education and experience may be considered in lieu of degree

Experience: 3 years experience as a financial counselor or related role in a healthcare environment Required

General Experience and knowledge of hospital billing / registration systems Required

General Experience and knowledge of third party reimbursement and eligibility processes and regulations Required