Associate Product Manager (biz - ops) - Remote Eligible

Biz Ops Role

At Teleport, our mission is to move things across Southeast Asia better than anyone else. We are an integrated end-to-end logistics solution, making it seamless for freight forwarders, shippers, eCommerce platforms, and small merchants to transport goods in a fast, reliable, and cost-effective manner.

As an APM – Biz Ops, you will play a key role in optimizing financial workflows, driving operational efficiency, and enhancing collaboration between the finance department and the technology team. You will be responsible for identifying opportunities to streamline financial processes, implementing scalable solutions, and ensuring seamless integration of financial systems with our broader business operations. Your ability to work cross-functionally will be essential in developing strategic initiatives that drive financial accuracy, compliance, and efficiency across the organization.

This role will be based in our upcoming Tech Hub in Gurgaon, India. Until the hub is completed, you'll be working remotely.

You can expect your days to be pretty varied at Teleport. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

1. Financial Operations & Process Optimization:

• Develop and execute strategies to improve financial workflows, including billing, payments, accounting integrations, and financial reporting.
• Identify pain points in current financial processes and work with stakeholders to implement automation and system enhancements.
• Collaborate with finance, accounting, and compliance teams to ensure operational alignment with financial policies, audit requirements, and regulatory standards.

2. Technology & System Integration:

• Partner with engineering teams to design, implement and optimize solutions that improve efficiency and reduce manual work.
• Evaluate and integrate third-party financial tools, ERP systems, and payment gateways to enhance financial reporting, reconciliation, and forecasting capabilities.
• Work closely with internal Dev Ops and security teams to ensure financial systems meet data privacy and cybersecurity standards.

3. Cross-Functional Collaboration:

• Serve as the bridge between finance, technology, and business operations, ensuring alignment on product priorities and system capabilities.
• Facilitate communication between finance and Tech Engineering Manager (EM), translating business requirements into technical specifications.
• Support finance leaders with data-driven insights to improve decision-making, forecasting, and resource allocation.

4. Product Roadmap & Strategic Planning:

• Define and prioritize a roadmap for financial process improvements and technology enhancements.
• Work with stakeholders to establish key performance indicators (KPIs) for financial operations and system performance.
• Drive initiatives that improve operational efficiency, reduce costs, and enhance the accuracy of financial data.

5. Performance Monitoring & Continuous Improvement:

• Establish and track performance metrics for financial processes, identifying areas for optimization and automation.
• Conduct market research to stay updated on financial technology trends, regulatory changes, and best practices in financial operations.
• Implement feedback loops with finance and tech teams to ensure continuous refinement of financial systems and workflows.