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Data Center Engineer

Architect and troubleshoot complex Cisco data center infrastructures at scale
Durham, North Carolina, United States
Senior
1 week ago
Teleperformance

Teleperformance

A global leader in outsourced omnichannel customer experience management, providing customer care, technical support, and back-office services.

28 Similar Jobs at Teleperformance

TP Data Center Engineer

The Data Center Engineer serves as a subject matter expert in designing, implementing, and troubleshooting complex Cisco-based data center infrastructures. They handle escalated incidents, architect solutions, and lead root cause analysis efforts.

Qualifications

Cisco ACI Expertise:

  • Deep hands-on experience with APIC, fabric setup, contracts, policies, and multi-site
  • Capable of troubleshooting fabric discovery issues, endpoint learning problems, and L3Out configurations

Routing & Switching (Advanced):

  • Strong knowledge and hands-on with OSPF, BGP, route maps, redistribution, and peering
  • Experience designing and implementing high-availability networks and failover scenarios

Cisco Nexus Deep-Dive:

  • Expertise with NX-OS, vPC, FabricPath, VXLAN, EVPN
  • Configuration and troubleshooting of Nexus 2k/5k/7k/9k

Storage Networking:

  • Proficient in Fibre Channel switching, SAN routing, MDS switches
  • Integrating storage systems (NetApp, EMC, Pure) with Cisco networking

Automation & Scripting:

  • Experience with Python, Ansible, or Terraform for data center automation
  • Working knowledge of REST APIs (especially ACI APIs)

Troubleshooting & Design:

  • Advanced packet-level analysis with Wireshark or Cisco tools
  • Leads problem management, performs RCA (root cause analysis) for recurring issues
  • Participates in data center design, migrations, and upgrades

Cross-Team Leadership:

  • Works with storage, compute, and security teams for end-to-end solutions
  • Mentors L2 engineers, contributes to knowledge base and SOPs

Certifications (Preferred):

  • Cisco CCNP Data Center or CCIE Data Center (or equivalent)
  • Specialist-level ACI certifications (DCACI, DCID)

Be Part of Our TP Family

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

TP is an Equal Opportunity Employer

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Data Center Engineer
Durham, North Carolina, United States
Engineering
About Teleperformance
A global leader in outsourced omnichannel customer experience management, providing customer care, technical support, and back-office services.