Channel Sales Supervisor
TE Connectivity
Channel Sales Supervisor
Job Overview
Lead with accountability: Spearhead your team to achieve specific departmental goals, focusing on delivering a superior customer experience.
Cultivate customer relationships: Empower your team to enhance and expand customer engagement.
Talent acquisition and development: Recruit and nurture top talent, building a team that embodies our vision and drives organizational transformation.
Champion of change: Lead by example in adopting transformation initiatives and fostering a culture of positive change.
Operational excellence: Instill a mindset of continuous improvement, enhancing team efficiency and service quality.
Career development: Offer opportunities for team growth and development, preparing them for future career advancements.
Cross-functional collaboration: Work seamlessly with internal partners in different BU's, engineering, planning, and sales to ensure comprehensive customer support.
What Your Background Should Look Like
Experience in a shared service environment.
Stakeholder management experience.
Track record of successful change management in customer care.
Leadership experience in large, multi-layered teams.
8+ years in multinational customer care operations, with at least 5 years in a relevant role.
Effective collaboration across all organizational levels.
Industry-specific experience is advantageous.
Exceptional communication skills.
Competencies
Motivating others
Building effective teams
Managing and measuring work
Values: Integrity, accountability, inclusion, innovation, teamwork
SET: Strategy, execution, talent (for managers)
Job Locations: Bangalore, Karnataka 560076 India
Travel Required: None
Requisition ID: 143166