Account Manager

Account Manager

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

The Americas Sales team for TE's Industrial Business Unit has a vision of winning in the market with a passionate organization that delivers unique solutions to our Customers. We are seeking team members to help us make this vision a reality. In this exciting role, you will be responsible for establishing and maintaining strong business relationships with key accounts, generating demand through design wins and revenue growth while providing total customer satisfaction.

This position will report directly to the Regional Sales Manager (East United States) and will be responsible for teaming up and winning big with multiple other functions within the organization, particularly with the Customer Care team, Operations, Product Management, our Application Focus Growth Team, and our FAE's and Product engineers in developing and growing accounts across the America's southeast region.

Role Statement

Role Statement:

1. Account Management and Qualification: Responsibility for growth of revenue, pipeline, conversion, for established account assignments.
2. Lead Management: Lead qualification, identify customer needs and follow up opportunities until successful closure.
3. Sales Effectiveness Support: Support other groups (Product Teams, etc.) with follow-up on administration actions, sample requests, escalations, deliveries, quality performance. Understanding TE internal organization is key to speed up things.
4. Knowledge Sharing: Sharing your unique experiences and subject matter expertise to drive the spirit of an ever increasing high-performance team culture.

Key Tasks:

• Own specific accounts/design-in locations as assigned. Manage all commercial aspects with the customer including relationship and regular contact with customer key stakeholders, managing and preparing offers, project contracts and quotations, leading price and contract negotiations, following up on current and potential opportunities and projects. Proactively address open customer issues, including quality issues, until appropriate closure
• Penetrate new accounts or locations as identified by sales/marketing leadership
• Sell the value propositions of TE Connectivity products and services
• Develop strong pipeline for Industrial BU (SME, BESS &EVI, Warehouse Automation & Robotics, Motion & Drives, Automation Controls, Climate Solutions, Data Center/Industrial Network Devices, and Automation Sensors.

Lead/Account Qualification:

• Promptly and efficiently handle all inbound leads - make contact with all hot leads within 24 hours and all other leads within 1 week
• Qualify or disqualify all leads, using consultative selling techniques to uncover the customer needs and opportunities

Other Duties:

• Disciplined internal reporting of projects and other business activities through Salesforce.com
• Develop and drive a business plan that you review daily to keep abreast of key needle mover activities you schedule throughout the year that will drive the solutions agenda and winning strategy with your customers.

Key Goals & Objectives/Measurements:

• Revenue growth
• Pipeline
• New Opportunity Growth: CY Plus 2 years
• New Wins Growth: TE Revenue Potential CY + 2 years
• Short term book/ship business/Currencies
• AFG Account Sales Growth

What Your Background Should Look Like

Key Qualifications, Experience & Knowledge:

• Engineering degree or Industrial Distribution Background Preferred
• 8+ years' experience in, or related to, Sales Account Management
• Excellent phone and consultative selling skills
• Should have had previous experience in a customer-facing capacity
• Optimally, have a deep and broad knowledge of TE Connectivity technology, product portfolio, and the markets TE serves.
• Hold self and others accountable

Particular Skills & Abilities Required:

• Excellent relationship and communication skills
• A passion for serving and helping customers
• Strong interpersonal and influencing skills, as well as the ability to build strong relationships with multiple organization functions (inside and outside of TE)
• Strong selling, presentation and negotiation skills
• Ability to work to deadlines and challenging targets
• Ability to identify and pursue new business opportunities in line with business plans
• Personal drive and initiative to not just meet the min requirements, but to blow out targets.

Other:

• Behaviors and values at or above TE standard (Integrity, Accountability, Inclusion, Innovation, Teamwork)
• Flexibility in travelling
• Car driving license
• Fully acquainted with the computer and common software
• Strong Powerpoint and Excel Skills to analyze and concisely present data and make data-based business cases

Competencies

SET: Strategy, Execution, Talent (for managers)