Landscape Field Service Technician

Landscape Field Service Technician

At Techo-Bloc, we're not just paving patios — we're paving the way for meaningful careers. Founded on a culture of innovation, Techo-Bloc designs and manufactures premium landscaping products that blend durability with bold, inspired design. As our company grows, we're looking for passionate, driven individuals ready to make an impact and shape the future of outdoor living.

Job Description

Pay: $21.27 - $25.00 per hour Location: Minooka, IL Schedule: Monday – Friday | 7:00 AM – 5:00 PM - Overtime may be required based on workload and seasonality.

Position Overview

We are seeking a hands-on, customer-focused Field Service Material Handler to join our growing Minooka team. In this hybrid role, your primary focus will be providing on-site field service and dealer support, traveling locally to inspect, maintain, and support hardscape displays and products. When not on-site with customers, you'll support daily depot operations through forklift and material handling duties.

This is a unique opportunity for someone who enjoys physical work, takes pride in craftsmanship, and thrives in both independent and team settings.

Key Responsibilities

Field Service & Dealer Support (Primary Responsibility)

Assigned following full training in forklift operations and depot procedures.

• Travel to dealer and customer locations to:
• Conduct inspections and perform hands-on repairs or cleaning of product displays.
• Install or update signage, marketing materials, and product labeling.
• Support seasonal refreshes of showroom or outdoor hardscape setups.
• Respond to customer inquiries and provide technical support.
• Serve as the local liaison for dealer display needs, quality concerns, and field service requests.
• Represent the Techo-Bloc brand through excellent communication and professionalism on-site.
• Distribute promotional materials including brochures, samples, and catalogs.

Depot & Forklift Support (Secondary Responsibility)

• Operate a sit-down forklift to load/unload trucks and move materials.
• Stage orders, prep pallets, and maintain a clean, organized yard.
• Conduct physical product inspections to ensure quality and accuracy.
• Assist in resolving equipment or inventory issues with the Yard Supervisor.
• Perform general depot upkeep, including light maintenance and equipment checks.

Travel Requirements

• Local travel is required during regular work hours; overnight stays may occur about 20% of the time after training.
• A company vehicle or mileage reimbursement is provided for field assignments.

Qualifications

Required

• Valid driver's license and clean driving record (required for travel).
• 1+ year of forklift experience (sit-down style preferred).
• Ability to lift 55 lbs. solo and 100 lbs. with team lift.
• Mechanically inclined and able to perform repairs and cleaning tasks.
• Reliable and flexible, with strong communication and time management skills.
• Comfortable using a tablet or smartphone for reporting and updates.

Preferred

• Experience in hardscape, landscaping, or construction environments.
• Familiarity with concrete saws, hand tools, and power equipment.
• Background in customer service, dealer support, or field technician work.
• Knowledge of trailer loading and equipment transport procedures.

Working Conditions

• Frequent movement, lifting, bending, and use of hand tools.
• Indoor and outdoor work environments in varied weather conditions.
• Occasional work in tight spaces or on uneven terrain.

Ready to join a team that values skill, initiative, and customer satisfaction? Apply today and help us build something great from the ground up.

Why Work for Us?

Techo-Bloc offers its valued associates a competitive salary, paid time off and a comprehensive benefits package. Here are a few of our perks:

• Medical Benefits
• Vision
• Dental
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• 401(k) Savings Plan
• 401k Match
• Employee Discount on Products
• Employee Assistance Program (EAP)
• Complete uniform provided after 3 months.
• Boot reimbursement program
• Training & Development
• WEEKLY PAY!!

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must frequently transport and move items up to 50 pounds and occasionally up to 100 pounds. Must be able to closely inspect and continually monitor all machines in the production process. While performing the duties of this job, the employee is regularly required to move throughout the facility. The employee is frequently required to reach with hands and arms talk or hear and smell. The employee is occasionally required to remain stationary; ascend and descend steps and ladders; and position self in tight spaces.

All your information will be kept confidential according to EEO guidelines.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Techo-Bloc is an equal opportunity employer. It is our policy not to discriminate in hiring and employment on the basis of race, color, religion, national origin, sex, disability, age, military status, genetic information, or other protected class status in accordance with all applicable federal, state, and local laws.