It - supporter Med Erfaring - DTU Construct

IT Supporter Position At DTU Construct

DTU Construct is looking for an IT supporter with experience, who wants to work with diverse tasks in an international research and teaching environment. As an IT supporter at DTU Construct, you will be part of an IT service team of 4 to 5 people, reporting to DTU Construct's director. The team, led by DTU Construct's IT manager, consists of an IT assistant, an engineer, and you. In the future, the team will be expanded with an IT trainee. Many of the tasks are carried out in close cooperation with DTU's central IT department and IT departments at other institutes. As an IT supporter, you will participate in the servicing of the institute's staff and students, as well as the setup and maintenance of computers, printers, networks, and similar. You will also contribute to the development of the institute's IT infrastructure. You will daily be in contact with many users, including many with an international background, which is why you must be good at communicating both verbally and in writing in Danish and English. Since there are many and varied tasks in the daily routine, it is important that you are able to independently plan and prioritize your work and handle many simultaneous tasks. We expect you to show commitment and take responsibility for your tasks and for the joint task solution in the team. We place importance on a work environment where professional sparring is a matter of course. We take pride in delivering high quality work and providing the best possible service to our users. You will have influence on the team's daily life, and we expect you to contribute to the work environment with a positive attitude. It is a requirement that you have an education as an IT supporter or equivalent. We would like to see that you have experience working as an IT supporter in a research environment.

Our expectations of you: We expect you to be able to meet most of the following requirements.

• Experience with Microsoft Windows OS and knowledge of Mac OS and possibly Linux
• Experience with setup and maintenance of network equipment
• Experience with Active Directory and Group Policies
• Experience with Office 365 and Microsoft Teams
• Knowledge of PowerShell scripting
• Ability to provide both 1st and 2nd line support
• Good at documenting your work
• Pleasant and outgoing with enthusiasm and good spirits
• Good at conveying knowledge to people with different entry points into IT

What we offer you: As an employee at DTU Construct, you will get a very independent and varied job in an active university environment that focuses on both maintaining and developing a high professional level, but also places emphasis on a good work-life balance. There will be good opportunities for professional development, among other things through collaboration across DTU. At DTU, you will become part of a university where knowledge and education with a global perspective are the focal points. New technology, innovation, and the will to create something that can benefit us all are the cornerstones of DTU. We value high professionalism and want you to continuously develop yourself in line with your responsibilities. Salary and employment terms according to the LC/CO10 collective agreement and the organizational agreement for IT employees (Prosa) in the public service.

Application and contact: We must receive your online application by the latest 7 September 2025. Open the link "Apply now", where you fill out the application form and attach motivated application, CV and certificates. If you wish to get more information about the position, you are welcome to contact IT manager Jan Baatrup at phone 4525 1380 or mail jbaat@dtu.dk. Applications received after the application deadline will not be considered. All interested regardless of age, gender, disability, race, religion or ethnic background are encouraged to apply for the position. Since DTU works with research in critical technology, where special rules apply for, among other things, security and export control, an open source background check may be carried out on qualified candidates for the position.