Account Manager - Remote Eligible

Account Manager

This is a remote position. We are looking for a proactive and people-oriented Account Manager to oversee and grow relationships with clients across professional services sectors, particularly legal, operations, and administrative teams. The ideal candidate has prior experience working in a law firm or similar professional environment, with a proven ability to manage client relationships and contribute to business growth. This role is perfect for someone who thrives in a fast-paced, remote environment and understands how to balance day-to-day execution with strategic growth opportunities.

Responsibilities:

• Serve as the main point of contact for a portfolio of clients, ensuring a high level of satisfaction and responsiveness.
• Understand client needs and translate them into actionable plans for the delivery and support teams.
• Monitor active placements and project delivery, ensuring alignment with client expectations.
• Identify opportunities to upsell or expand services within existing accounts.
• Assist with onboarding new clients and building strong initial relationships.
• Track and report on client metrics, satisfaction, and retention.
• Contribute to improving account management systems and processes.

Requirements:

• 3+ years in account management, client success, or business development roles—experience in a professional services environment strongly preferred.
• Background working in or with a law firm or similar structured organization is a plus.
• Strong interpersonal and communication skills with a client-first mindset.
• Proven ability to manage multiple client accounts and projects simultaneously.
• Experience working in remote environments with distributed teams.
• Tech-savvy with experience using CRM tools, project management platforms, and productivity software (e.g. HubSpot, Trello, Slack, etc.).
• Highly organized, detail-oriented, and proactive.

Benefits:

• Opportunity for 100% remote work.
• Competitive compensation package.
• Fast-paced environment with opportunities for advancement.

If you are passionate about leveraging your expertise for the growth of top-tier firms and advancing your professional trajectory, apply now!

Note: Only shortlisted candidates will be contacted for further discussions.

Teams Squared is an equal opportunity employer, valuing diversity and inclusivity.