Senior Operations Supervisor

Senior Operations Supervisor

Lead the engine room of North Queensland logistics. Ready to step into a role where your leadership truly sets the pace? Join our Cairns Operation as Senior Operations Supervisor take charge of a critical regional hub delivering essential freight services across Far North Queensland. This is more than a depot role - It's your opportunity to lead from the front, shape performance, and build a high-performing operation in a fast-moving environment.

The opportunity. You'll own the day-to-day operations of a busy palletised express depot—driving safety, service, and efficiency while leading a large, diverse team. You`ll be the person who keeps everything moving: freight, people, and performance. Working closely with the Branch Manager, you'll play a key role in lifting standards, improving outcomes, and creating a culture where accountability and teamwork thrive.

What you'll be trusted to lead:

• Oversee end-to-end site operations across inbound, outbound, fleet, and contractor management
• Lead, coach, and develop a team of 40+ across operations and frontline leadership
• Drive performance across service, cost, and operational KPIs
• Embed a strong safety culture, ensuring compliance across WHS, NHVAS, fatigue, and DG
• Identify opportunities to improve efficiency, service delivery, and site performance
• Build strong relationships with customers, partners, and the local community

About you. You're a hands-on operational leader who knows how to get the best out of people and processes. You're just as comfortable on the floor as you are reviewing performance metrics—and you don't wait for problems to escalate before acting. You bring energy, accountability, and a mindset focused on continuous improvement and team success.

What you bring:

• Proven experience leading transport, warehouse, or depot operations
• Strong leadership capability with a focus on safety, engagement, and performance
• Solid understanding of transport compliance and operational processes
• Experience managing budgets, rosters, and KPIs in a fast-paced environment
• Confident communicator with the ability to influence across all levels
• A proactive, solutions-focused approach

About Team Global Express. Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We're not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030.

Why TGE. We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer:

• Competitive salary above industry standards
• Upskilling, training, mentoring and more to support your career development journey
• Fun and practical employee perks and discounts
• Flexible work, including work from home
• Inclusive parental leave policy that supports all parents & carers
• Peer recognition awards acknowledge when you go above and beyond.

An inclusive workplace, works for everyone. We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.