Tender Support Specialist
TD SYNNEX is a Fortune 500 global IT distributor and solutions aggregator, serving more than 100 countries with a workforce of 22,000 employees worldwide. We help businesses maximize the value of technology, enabling innovation, growth, and secure digital transformation across the IT ecosystem.
About the Role
We are looking for a structured and detail-oriented Tender Support Specialist to support Business Units and Sales teams across the full tender lifecycle for both public and private sector opportunities. This role acts as a key coordination and advisory point between commercial, operational, finance, legal, and compliance teams to ensure tender activities are delivered efficiently, accurately, and within deadlines. The successful candidate will help improve process governance, reduce operational risks, and support profitability optimization across tender activities.
What You'll Do
- Support Business Units and Sales teams throughout the end-to-end tender process.
- Coordinate stakeholders and monitor tender timelines to ensure deadlines are met.
- Maintain visibility of tender progress, risks, and critical actions.
- Support profitability and pricing analysis in collaboration with Finance and Profit teams.
- Provide guidance on margin analysis tools and tender-related financial considerations.
- Support the completion and review of tender documentation and questionnaires.
- Assist with customer/vendor portals and e-procurement platforms.
- Review Terms & Conditions, SLAs, and penalty clauses, escalating concerns to Legal or Compliance when required.
- Ensure alignment between commercial proposals, tender requirements, and internal policies.
- Facilitate communication across Sales, Marketing, Operations, Finance, and Compliance teams.
- Manage and maintain centralized repositories, templates, procedures, and documentation within Microsoft Teams.
- Promote standardization, best practices, and adoption of tender management tools and processes.
- Provide internal guidance and training on tender-related procedures, tools, and best practices.
What We're Looking For
- Experience supporting public and/or private tender processes within an IT or technology environment.
- Understanding of tender lifecycle management and commercial coordination.
- Basic knowledge of financial analysis, pricing, and margin evaluation.
- Ability to review and interpret contractual and operational documentation.
- Experience working with e-procurement platforms and operational tools.
- Advanced knowledge of Microsoft Excel and Microsoft Teams.
- Strong organizational and stakeholder management skills.
- Structured communication style with strong attention to detail.
- Ability to manage multiple priorities and work within tight deadlines.
- Proactive mindset with a collaborative and advisory approach.
- Good English communication skills, both written and spoken.
What We Offer
- We value continuous learning and offer clear career progression opportunities.
- Hybrid work (2-3 times per week at the office)
- Comprehensive benefits including health insurance, paid leave, retirement plans, and more.
- Certified Workplace Excellence: Work in a certified Great Place to Work environment.
At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
What's In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don't meet every single requirement? Apply anyway.
At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!