Customer Service Representative

Customer Service Representative

As a Customer Service Representative, you will be the key support for the sales team in entering purchase orders in the TD SYNNEX management system, ensuring their correct processing according to established processes and procedures.

What You Will Do:

• Enter and validate purchase orders and quotations in the system.
• Conduct detailed reviews of information to ensure accuracy and compliance with established guidelines.
• Maintain direct and constant communication with the sales team to ensure efficient management.
• Monitor quality indicators, maintaining an error margin within the limit allowed by Q.

What We Are Looking For:

• Between 1 and 2 years of experience in administrative roles.
• Intermediate knowledge of Excel.
• Ability to execute instructions with precision and request clarifications when necessary.
• Attention to detail, ensuring accuracy and efficiency in task execution.
• Ability to solve complex problems, apply critical thinking, and make sound decisions.
• Clear and effective communication to convey information in a timely manner.
• Strong organizational and time management skills, meeting established objectives.

Working Conditions:

• Professional, office environment (Hybrid).
• Occasional non-standard working hours or overtime as required by business needs.

What Can You Get From This?

• Take Full Advantage of Our Global Organization: Establish contacts with other new colleagues within your first 30 days through our onboarding program.
• Grow Your Career: Our first priority is to hire internally and help our people grow. As a colleague, you will have more professional opportunities available. You can also accelerate your path to success with formal programs on leadership and professional development, and many more on-demand courses.
• Work with World-Class Suppliers: Our current telesales representatives are working with some of the most important brands in technology.
• Elevate Your Personal Well-Being: Increase your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity, and Inclusion: It's not just a phrase for us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.

Don't Meet All the Requirements? Apply Anyway:

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity, and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

Key Skills: Business, Communication, Critical Thinking, Customer Service, Processing, Purchase Orders

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity, and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!