The role is supporting the Program Management function end-to-end and as the point of contact to support external customers. The Program Executive role serves as the communications link between the Customer/Sales and Operations, prepares and provides reports and customer reviews under the supervising of Program Manager. When TD SYNNEX decides to launch a new program, the Program Executive will provide the administrative support on the execution and reporting.
Measure and analyze in relation to program KPIs. Prepares the necessary reporting and tools, report monthly KPI status, spending, revenue and margins versus plan.
Support the Program Management function as the point of contact and coordinates the information flow to and from Operations.
Reporting of detailed status, issues and resulting trends on the project process.
Create a friendly and respectful dialogue with customer via phone or email as required
Generate end to end weekly, monthly and quarterly reporting to customer.
Leading QBR, weekly, monthly calls within the organisation/with customers.
Prepare details for invoice of various service jobs/customer programs.
Supporting of Program manager on the daily administrative requirements.
Work closely with finance team for vendor creation, invoice verification, payment queries.
Follow up with customers/vendors on outstanding SOA.
Perform general office duties (paper work, filing, copying, printing, etc.), answering of telephone calls, attending to visitors
Follow ISO procedures and maintain compliance in all aspects
Ensure Compliance to EMS requirements
Ad-hoc duties as assigned by the manage
Highly committed, motivated, energized and forthcoming, and has clear eye for detail
Highly organized and flexible with good time management. Ability to prioritize and work to tight deadlines
To be initiative driven, flexible and able to work under pressure
Able to correspond effectively with external parties and internal departments
Team player in multicultural environment with strong communication, listening and organizational skills
Be able to provide efficient general administrative support to the department in the face of constant change
Excellent written and verbal communication skills, highly proficient in MS office.
Proficiency in English and ability to communicate in writing and verbally with all employees
PC literate / Proficient in Microsoft Office esp. Microsoft Outlook, Word and Excel is essential
Minimum education of GCE / Diploma in any related discipline or equivalent
Minimum 2 - 3 years of working experience in MNC environment
Min 3 years' experience in preparing quotations, co-ordination and handling of general administrative functions in Service industry (Repair Operations & Service Management environment)
At Tech Data, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
What's In It For You?
Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program.
Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don't meet every single requirement? Apply anyway.
At Tech Data, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!
We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.