Sr. Sales Operations Specialist (bid Desk)

Strategic Partner For Pre-Sales Process

Serves as a strategic partner in the pre-sales process, managing high-volume, complex customer quoting and bid desk operations. This role requires deep expertise in pricing strategy, Salesforce navigation, SLA management, and cross-functional coordination to deliver accurate, timely, and customer-focused solutions. Operates with a high level of autonomy and accountability, supporting sales teams and account managers in driving revenue and operational efficiency.

Essential Duties & Responsibilities Required:

1. Leads the end-to-end quoting process for complex customer solutions, ensuring accuracy, compliance, and alignment with business goals.
2. Processes and manages all customer quotations and deal registrations, applying strategic pricing and promotional programs.
3. Navigates Salesforce expertly to manage customer records, track opportunities, and ensure data integrity across quoting and renewal activities.
4. Determines customer equipment needs through detailed analysis and collaboration with account managers and sales teams.
5. Coordinates with account owners and internal stakeholders to align on solution design, pricing, and delivery timelines.
6. Manages SLA commitments, ensuring timely response and resolution of customer requests while maintaining high service standards.
7. Maintains exceptional attention to detail, ensuring all quotes, forms, and documentation are accurate and audit-ready.
8. Supports sales forecasting and planning by contributing data and insights from quoting activity and customer interactions.

Other Duties & Responsibilities:

• Additional duties as assigned
• Meets attendance and punctuality standards

Education & Certifications:

• High School Graduate with HS Diploma field of study required.

Working Conditions:

• Occasional non-standard work hours or overtime as business requires.

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!