Partner Operations Manager I - Remote Eligible

Partner Operations Manager I

The Partner Operations Manager I will play a crucial role in maintaining and enhancing our vendor partnerships by efficiently managing various operational tasks. Your primary responsibilities will include updating and managing price files, providing entry-level customer response for presales requests including pricing/quoting, services and/or deal registrations in support of our vendors.

What You'll Do:

• Regularly update price files to ensure accurate and up-to-date pricing information.
• Maintain a systematic approach to organizing and managing price files to facilitate ease of access and retrieval.
• Ensure agreements align with company policies, legal requirements, and specific partner needs.
• Generate timely and accurate quotes for partners based on their specific requirements and pricing guidelines.
• Communicate effectively with partners to address any queries or concerns related to the quotes.
• Familiarize yourself with the quoting requirements of various vendors and suppliers.
• Stay updated on changes in vendor quoting policies and effectively incorporate them into the quoting process.
• Collaborate closely with the vendor teams to understand their vision, priorities, and goals.
• Execute tasks and projects from vendor teams while maintaining clear and effective communication.
• Performs other additional duties as assigned.

What We're Looking For:

• High School Diploma required.
• 1+ Years of relevant work experience.
• Proficiency in English (oral and written) is required.
• Customer Service background.
• Basic knowledge in Microsoft Office (Outlook, Teams).
• Possesses basic data entry skills.
• Able to communicate clearly and convey necessary information.
• Able to execute instructions and to request clarification when needed.
• Able to use common office equipment.
• Able to perform basic mathematical calculations.
• Able to adjust readily to change and adapt as needed.
• Able to constructively work under stress and pressure when faced with high workloads and deadlines.
• Able to use relevant computer systems and applications at a basic level.

Other Education/Certifications: Associate's degree in Business, Marketing, IT or related field preferred. Knowledge in Excel and Word - desirable.

Working Conditions: Professional environment (Remote with occasional office attendance required). Occasional non-standard work hours or overtime as business requires. Represents the company to the customer and the customer to the company in all sales-oriented activities.

What's in it for You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway. At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity, and inclusion.