Mitarbeiter Sales Operations (m/w/d)

Working at TD SYNNEX, One of the World’s Most Admired Companies

TD SYNNEX is a leading global distributor and solution aggregator for the IT ecosystem. We are an innovative partner that helps more than 150,000 customers in over 100 countries maximize the value of technology investments, achieve business results, and unlock growth opportunities. The headquarters of TD SYNNEX are in Clearwater, Florida, and Fremont, California. The 23,000 employees have made it their mission to connect innovative IT products, services, and solutions from over 2,500 top-tier technology providers. Our edge-to-cloud portfolio is anchored in some of the fastest-growing technology segments, including cloud, cybersecurity, big data/analytics, AI, IoT, mobility, and everything-as-a-service. TD SYNNEX is committed to serving customers and the community. We believe we can make a positive impact on our employees and our environment by acting as a respected company. We strive to be a diverse and inclusive employer of choice for talent in the entire IT ecosystem.

Your Team:

Maverick is a global specialist in audio-visual (AV) distribution with over 20 years of experience in providing high-quality and forward-looking technology solutions for digital signage, meeting rooms, and collaboration. The company is at the forefront of collaboration and digital signage solutions and is driving the modernization of corporate communication.

Your Responsibilities:

• Support the motivated sales team in administrative matters and thereby increase the efficiency of the sales process. You work hand in hand with our sales inside and outside the office.
• As part of our sales operations team, it is your task to efficiently and reliably process daily incoming orders.
• You independently take care of the processing of order-related orders and are in close contact with our specialist departments.
• For internal and external inquiries from our customers and business partners via our ticket system and for incoming complaints, you always have an open ear and provide binding and competent solutions. You work closely with the sales inside and after-sales management.
• Based on specifications, you create offers and keep the important margin calculation in mind.
• With great care, you also take care of order follow-up and order management (e.g., monitoring and controlling backlog lists, delivery blocks, conditions of the individual manufacturers, and processing written delivery time inquiries).
• Last but not least, you are an idea generator for the optimization of existing processes – we are looking forward to your ideas!

Your Expertise:

• You are proud of your completed commercial vocational training.
• Relevant work experience is a plus and ideally you have already gained first work experience in the back office. If not – no problem. We are also happy to welcome lateral entrants and will teach you!
• You like to communicate and have fun in contact with customers, manufacturers and internal colleagues. For this you like to use your fluent language skills in German and good English skills.
• You are looking forward to challenging tasks that you want to master with a lot of initiative and your good understanding together with an excellent team.
• Of course, the common MS Office applications are not new to you. SAP knowledge is an advantage, but not mandatory.

Curious? Then come to TD SYNNEX and apply NOW with complete application documents! We offer you:

• An indefinite employment contract with an attractive salary as well as asset-based benefits and 30 days of vacation.
• Flexible working in a hybrid working model.
• Free seat selection (booking system) and modern workplace equipment with height-adjustable tables, ergonomic chairs, and two screens each.
• Interesting and varied tasks in a forward-looking environment with a lot of self-responsibility and the opportunity to actively and independently shape structures and processes.
• Various training opportunities and close interfaces to IT technology (e.g., IoT, security) with the opportunity to build up further specialist expertise here.
• A colorful, very dynamic and proactive team, nice international colleagues and creative minds who also like to do something together privately or spend their lunch break in nature.
• Great programs for special groups, e.g., special mentoring program for women, thematic events for LGBTQ&I, etc., which are designed by business resource groups.
• Flat hierarchies, cooperation on an equal footing and open communication.
• Different wellbeing initiatives, because your well-being is important to us!
• Access to a nationwide network of fitness, wellness, and sports offers to promote your health and work-life balance.
• TD SYNNEX supports various social projects worldwide, because we not only care about ourselves but also for our fellow human beings.
• Employee benefits and various offers on IT products and other consumer goods from other retail companies.

Key Skills

Don’t meet every single requirement? Apply anyway. At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity, and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!