Customer Service Representative

Customer Service Representative

As a Customer Service Representative, you will be the key support for the sales team in entering purchase orders in the TD SYNNEX management system, ensuring their correct processing according to established processes and procedures.

What You Will Do:

• Ingress and validation of purchase orders and quotations in the system.
• Detailed review of information to ensure accuracy and compliance with established guidelines.
• Direct and constant communication with the sales team to ensure efficient management.
• Monitoring of quality indicators, maintaining a margin of error within the limit allowed by Q.

What We Are Looking For:

• Between 1 and 2 years of experience in administrative roles.
• Intermediate knowledge of Excel.
• Ability to execute instructions with precision and request clarifications when necessary.
• Attention to detail, ensuring accuracy and efficiency in task execution.
• Ability to solve complex problems, apply critical thinking and make sound decisions.
• Clear and effective communication to convey information in a timely manner.
• Strong organizational and time management skills, meeting established objectives.

Work Conditions:

• Professional, office environment (Hybrid).
• Occasional non-standard working hours or overtime as required by business.

What Can You Get From This?

• Take Full Advantage Of Our Global Organization: Make Connections With Other New Workmates Within Your First 30 Days Through Our Onboarding Program.
• Grow Your Career: Our First Priority Is To Hire Internally And Help Our People Grow. As A Team Member, You Will Have More Career Opportunities Available. You Can Also Accelerate Your Path To Success With Formal Programs On Leadership And Professional Development, And Many More On-Demand Courses.
• Work With World-Class Suppliers: Our Current Telesales Representatives Are Working With Some Of The Most Important Brands In Technology.
• Enhance Your Personal Well-Being: Increase Your Financial, Physical, And Mental Well-Being Through Seminars, Events, And Our Global Life Empowerment Assistance Program (LEAP).
• Diversity, Equity, And Inclusion: It’s Not Just A Buzzword For Us; Valuing Every Voice Is How We Succeed. Join Us To Celebrate Our Global Diversity Through Inclusive Education, Meaningful Conversations Among Peers, And Equitable Opportunities For Growth And Development.

Don’t Meet All The Requirements? Apply Anyway:

At TD SYNNEX, We’re Proud To Be Recognized As A Great Place To Work And A Leader In The Promotion And Practice Of Diversity, Equity, And Inclusion. If You’re Excited About Working For Our Company And Believe You’re A Good Fit For This Role, We Encourage You To Apply. You May Be Exactly The Person We’re Looking For!

Key Skills: Business, Communication, Critical Thinking, Customer Service, Processing, Purchase Orders

Don’t Meet Every Single Requirement? Apply Anyway.

At TD SYNNEX, We’re Proud To Be Recognized As A Great Place To Work And A Leader In The Promotion And Practice Of Diversity, Equity And Inclusion. If You’re Excited About Working For Our Company And Believe You’re A Good Fit For This Role, We Encourage You To Apply. You May Be Exactly The Person We’re Looking For!