Sr. Manager Strategic Planning & Support

Senior Manager, Strategic Planning And Support

The Senior Manager, Strategic Planning and Support provides day-to-day leadership to the AMCB Management Committee member on key initiatives, liaises with internal and external stakeholders (as applicable), conducts research and prepares briefings, coordinates communications activities, manages and tracks progress against key objectives, and maintains a current understanding of TDBG and TD Bank NA strategies and direction. Acts as the representative of the AMCB Management Committee member and is an effective communicator who possesses the highest level of integrity, and is discreet at managing matters that are both confidential and sensitive.

Depth & Scope:

• Provides the AMCB Management Committee member with an overview of key management information, discussions and/or business issues in advance of business meetings and events
• Co-ordinates follow-up on outstanding issues as required
• Provides expertise and supports the planning and the decision support process for a broad and diverse portfolio of business activities, coordinating with a variety of internal stakeholders on behalf of the AMCB Management Committee member
• Organizes and participates in various Management committees and/or similar forums providing necessary research, analysis and recommendations for planning and decision support purposes on behalf of the AMCB Management Committee member
• Identifies issues requiring research or analysis, determines solutions directly or in consultation with relevant functional/business leaders, other internal/external groups as necessary, and provides meaningful information in response to issues/questions raised
• Develops and maintains strong working relationships with the key stakeholders and other business lines and corporate functions such as Finance, CAPA, and Human Resources
• Acts as the Business Project Owner in leading cross enterprise initiatives under the executive sponsorship of the AMCB Management Committee member
• Organizes and participates in leadership team meetings, planning initiatives, and broader sessions on behalf of the AMCB Management Committee member
• Provides support to any working groups tasked with deliverables from these activities
• Undertakes and completes a variety of projects and initiatives - often of a highly sensitive nature, and usually with minimal guidance or direction, ensuring discretion and ability to see items through to resolution/completion
• May provide people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required

Education & Experience:

• Bachelor's degree required
• Graduate Degree or progressive work experience in addition to experience below preferred
• 7+ years leading process design and improvement initiatives including application of structured problem solving methods & tools
• Ability to apply consultative relationship management and influencing skills across all levels with organizational prowess
• Ability to work effectively with a broad range of stakeholders and, in particular, with the Retail Distribution and Product Management leadership team, other business and function heads and external groups
• Ability to prioritize tasks and determine what’s important and where value can be best added
• Organizational awareness and resourcefulness - understanding of whom to engage in order to identify solutions and resolve issues. Good understanding and judgment on issues to resolve independently or to escalate
• Ability to deal with significant ambiguity and constantly changing priorities in a fast-paced environment
• Strong business acumen and analytical skill set ability to absorb information on a variety of complex issues (financial and non-financial) and summarize key issues or concerns
• High degree of personal integrity in order to recognize and manage access to sensitive information about the Bank, our strategy, results, people and issues being addressed
• Excellent judgment, relationship management skills, impact and influence capability, with a demonstrated ability to work effectively with leaders at all levels

Preferred Qualifications:

• Finance background
• Experience managing cross business programs

Physical Requirements:

• Domestic Travel – Occasional
• International Travel – Never
• Performing sedentary work – Continuous
• Performing multiple tasks – Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds – Occasional
• Sitting – Continuous
• Standing – Occasional
• Walking – Occasional
• Moving safely in confined spaces – Occasional
• Lifting/Carrying (under 25 lbs.) – Occasional
• Lifting/Carrying (over 25 lbs.) – Never
• Squatting – Occasional
• Bending – Occasional
• Kneeling – Never
• Crawling – Never
• Climbing – Never
• Reaching overhead – Never
• Reaching forward – Occasional
• Pushing – Never
• Pulling – Never
• Twisting – Never
• Concentrating for long periods of time – Continuous
• Applying common sense to deal with problems involving standardized situations – Continuous
• Reading, writing and comprehending instructions – Continuous
• Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.