Software Engineer II - Gen AI

Technology Solutions Developer

Perform activities developing components of solutions with a focus on analytics, support, testing, and proof of concepts aligned to business and technology objectives.

Provide a broad range of system solutions development to business problems through the development and programming of applications/systems. May also provide research, installation, maintenance, configuration, administration and/or provisioning of systems/applications.

Develop new solutions as required for engineering programs and projects within assigned area

Develop new features and perform unit/component test for new application development initiatives aligned to business needs and in accordance with technology architecture standards

Support business enquiries and business activities through execution of small enhancements and break/fix implementations (e.g. source code changes)

Work with technology partners to ensure the configuration and custom components meet application requirements and performance goals

Analyze the technical requirements to recommend pragmatic and sound engineering specific solutions for own area, may be involved in coding/story estimates

Work with other stakeholders, internal technology partners to ensure engineering solutions meet technical direction, requirements, performance, time-to-market and innovation goals

Monitor product lifecycles, ensuring specifications and functionality support business objectives and engineering decisions, undertaking re-development where required

Document and verify system components, applications, system infrastructure, security, integration, operability and engineering related architecture designs associated with a program or project

Participate in quality management reviews, in particular reviews of the designs, prototypes and other requirements work products to ensure they fulfill the requirements

Create and maintain quality code, ensure defect free programming consistent with standards; provide code maintenance and support during testing cycles and post-production deployment and participate in reviewing peer coding

Provide technical expertise during Incident management, analyze incident reports and outages, perform impact assessment for incidents and facilitate internal and external communication throughout incident resolution

Participate in identifying and recommending development/testing solutions/tools in support of project/application objectives

Assist in the development/maintenance of comprehensive processes for prevention of issues and participate in problem determination and timely resolution of incidents applying appropriate quality measures

Adhere to enterprise frameworks or methodologies that relate to software engineering activities

Ensure respective programs/policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities

Collaboratively engage with relevant stakeholders at all levels, both internal and external, to shift from finding defects to proactively preventing defects

Actively seek and support continuous improvement and automation opportunities within the engineering practice

Conduct meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/policies/practices

Identify opportunities to minimize cost, provide recommendations and/or deliver corresponding strategic solutions to support cost effectiveness and to enhance stakeholder experience

Conduct code reviews to ensure adherence to quality, standards compliance, reusability and ease of maintenance, Operational Readiness Reviews, and supporting gating and review sign-offs for solution design

Monitor service, productivity and assess efficiency levels within own function and implement continuous process/performance improvements where opportunities exists

Lead/facilitate and/or implement actions/remediation plans to address performance/risk/governance issues

Actively manage relationships within and across various business lines, corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements

Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk activities as necessary

Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts

Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/points of interest

Provide thought leadership and/or industry knowledge for quality engineering best practices and participate in knowledge transfer within the team and business unit

Keep current on emerging trends/developments and grow knowledge of the business, related tools and techniques

Participate in personal performance management and development activities, including cross training within own team

Keep others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities

Actively mentors and enables team members by sharing knowledge and leveraging engineering best practices.

Supports the team by providing guidance and proactively identifying and resolving issues

Lead, motivate and develop relationships with internal and external business partners/stakeholders to develop productive working relationships.

Contribute to a fair, positive and equitable environment that supports a diverse workforce

Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

Advanced knowledge of specific domain or range of engineering frameworks, technology, tools, processes and procedures, as well as organization issues

Performs complex to difficult technical tasks independently

Advanced knowledge of technology, tools, various programming languages, processes, and procedures

Develops program specifications; adapts, integrates, codes, tests and debugs programs; and is responsible for executing

Uses existing procedures to solve routine problems; makes limited exceptions

Generally reports to a Practice lead

Undergraduate degree, Postgraduate degree or Technical Certificate

Strong academic background (e.g., computer science, engineering)

5+ years of experience in Python and Python libraries

5+ years of experience in Machine learning

2+ years of experience in GenAI models – Azure open AI experience is a plus

Strong knowledge of React, Java, and data structures

Prompt Engineering experience on tools such as Azure AI Studio would be ideal

Experience fine-tuning LLMs with latest techniques

Experience with multiple models including open-source models deployment (LLaMa, Mistral et al)

Experience with multiple Vector Databases

Experience in finance industry is a plus