Quality Engineer I (US)

Quality Engineer I

The Quality Engineer I performs hands on testing activities: test creation and/or process support within a given functional area to support the delivery of quality solutions by automating tests and/or creating/enhancing automation frameworks.

Depth & Scope:

• Foundational knowledge of specific domain and quality engineering frameworks, technology, tools, processes, and procedures
• Solid knowledge of coding practices, testing, and debugging to develop and maintain resilient automated test scripts; hands on experience writing automated scripts using industry standard frameworks
• Hands-on debugging and problem-solving skills; investigates and analyzes potential solutions to problems
• Foundational knowledge of in scope TD business and systems, practices, business / organization, Bank standards
• Ability to drive work effort, own tasks, and estimate and prioritize activities for medium to moderately complex tasks
• Leverages new / advanced techniques and approaches in testing and automation
• Uses existing procedures to solve routine problems; makes limited exceptions
• Collaborative team player

Education & Experience:

• BS degree in Computer Science or related Engineering discipline; or equivalent practical experience
• 2+ years of relevant experience

Customer Accountabilities:

• Contributes to test planning and performs hands on test design/development/maintenance, test case automation and test execution to achieve business outcomes. Integrates directly into a team's continuous delivery process, augmenting the delivery of quality software and ensuring speed, agility, and risk management
• Contributes to definition of test data and environment requirements
• Analyzes the end-to-end proposed solution (business requirements, design specification, architecture blueprints, etc.) to develop in-scope tests
• Analyzes, develops, debugs, and maintains test suites (automated/manual), traceability matrices; and log defects/assist in defect resolution, as required
• Provides quick feedback throughout the development and design process; analyzes / reports on the test results to confirm that the quality of the intended solution is met
• Proven ability to use tools that support automation activities and management (e.g., test automation frameworks, test management tools, etc.)
• Leverages virtual assets to support virtualization of any incomplete/unavailable code, service, database, etc.
• Have basic knowledge of test data management to reuse automated test data provisioning capabilities to be able to adopt a standard test data tool set
• Effectively leverages tools and engineering practices (DevOps tools and processes, source code management, Service Virtualization, monitoring tools, etc.)
• Implements functional and/or non-functional automation (performance, readiness/reliability testing (ORT), accessibility, security) approach, frameworks, including script development and execution, and ensures automated tests are integrated into the Continuous Integration (CI), delivery, and testing (CI/CD/CT) pipelines
• Responsible for documenting and supporting the proactive identification of end-to-end test solution designs, including updating knowledge bases and identifying early automation opportunities
• Works collaboratively with the development team to define and validate user stories, acceptance criteria and Definition of Done (DoD) / Ready (DoR)
• Applies the principles of behavior / Test Driven Development (BDD / TDD) and focuses on value driven outcomes
• Provides feedback, reporting and analytics on overall quality/performance, user experience, and future bug prevention
• Actively participates in Practices' communities of Interest
• May be involved in Proof of Concepts (POCs) to evaluate new technologies geared towards better, faster, more secure testing activities (such as Service Virtualization, DevOps, BDD, Test Data Management)

Shareholder Accountabilities:

• Be knowledgeable and adheres to established quality engineering practices/procedures, internal policies/procedures and applicable regulatory guidelines and keeps abreast of emerging trends for own functional area
• Ensures decisions, risks and lessons learned are identified, clearly documented and enhancements are accordingly implemented
• Understands relationships between work processes and the business and ensures awareness of costs related to own work
• Delivers effective and efficient solutions that meet key project milestones and overall project deliverables on time, within budget, and adhering to QE and quality standards
• Complies with and supports well-defined enterprise technology delivery practices and standards and project management disciplines - including creation of project documentation of system requirements, estimates of scope and cost
• Be knowledgeable of practices and procedures within own area of responsibility and keep abreast of emerging trends for own functional area
• Protects the interests of the organization – identifies and manages risks, and escalates non-standard, high-risk activities as necessary
• Adheres to internal policies/procedures and applicable regulatory guidelines
• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite

Employee/Team Accountabilities:

• Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation, and teamwork and ensures timely communication of issues/points of interest
• Supports the team by continuously enhancing knowledge / expertise in own area and participates in knowledge transfer within the team and business unit; Supports knowledge-sharing across teams and with relevant stakeholders, ensuring knowledge is codified, monitored, tracked, and managed
• Works collaboratively with the team and leadership to proactively identify and resolves issues related to product quality
• Keeps current on emerging trends/developments and grows knowledge of the business, related tools, and techniques
• Participates in personal performance management and development activities, including cross training within own team
• Keeps others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
• Contributes to the success of the team by willingly assisting others in the completion and performance of work activities; provides training, coaching and/or guidance as appropriate
• Contributes to a fair, positive and equitable environment that supports a diverse workforce
• Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally

Physical Requirements:

• Domestic Travel – Occasional
• International Travel – Never
• Performing sedentary work – Continuous
• Performing multiple tasks – Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds – Occasional
• Sitting – Continuous
• Standing – Occasional
• Walking – Occasional
• Moving safely in confined spaces – Occasional
• Lifting/Carrying (under 25 lbs.) – Occasional
• Lifting/Carrying (over 25 lbs.) – Never
• Squatting – Occasional
• Bending – Occasional
• Kneeling – Never
• Crawling – Never
• Climbing – Never
• Reaching overhead – Never
• Reaching forward – Occasional
• Pushing – Never
• Pulling – Never
• Twisting – Never
• Concentrating for long periods of time – Continuous
• Applying common sense to deal with problems involving standardized situations – Continuous
• Reading, writing and comprehending instructions – Continuous
• Adding, subtracting, multiplying and dividing – Continuous

Preferred Qualifications:

• 2+ years of selenium experience with Java Automation, Mobile automation, Rest Assured
• Banking domain experience
• Agile delivery experience

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and