Operational Excellence, Control, Regulatory Support Co - op/intern (summer 2026)

Internship/Co-op Opportunity

Co-op and Internship opportunities allow you to gain valuable work experience across a number of the businesses at TD. You will work with experienced colleagues, receive world class training, and be part of a community of students across TD, where you will have an impact, grow as individual and experience our culture of care.

Our Co-op/Intern Programming is offered with select Co-op and Internship roles and is designed to help you better understand the TD business, build on critical career capabilities, and broaden your professional network. This program is designed to complement your on-the job experience and features:

• Leadership talks with key Leaders from across the organization
• Connect and Learns on topics such as Innovation
• Diversity and Inclusion and Personal Branding and so much more

Department Overview

Operational Excellence, Control + Regulatory Support (OECRS) is part of the Canadian Personal Banking (CPB), Branch Banking Delivery Excellence (BBDE) with two main focuses: 1) Strengthen the control environment and ensure branch operational resilience through proactive risk management, Audit remediation, regulatory compliance strengthening and business continuity leadership. 2) Readiness and accountability across the network – advancing our Road to Strong journey and safeguarding the business through sound controls and disciplined execution.

Canadian Personal Banking (CPB) Overview

Canadian Personal Banking (CPB) provides a comprehensive suite of deposit, saving, payment and lending products and advice through a network of 1,062 branches, 3,438 automated teller machines (ATM), mobile specialized salesforce, and telephone, mobile and internet banking services. CPB is comprised of the following line of businesses:

• Chief Operating Officer (COO) mandate is focused on building and executing innovative strategies for CPB partners that lead to new and deeper customer relationships, new revenue streams, improved colleague and customer experience, and greater productivity overall. The team is comprised of subject matter experts in diverse disciplines across strategy, finance, operations, risk management, regulatory governance, business architecture, change, communications, event planning, talent management, multi-media and more.
• Real Estate Secured Lending (RESL) & Specialized Sales Force (SSF) help Canadians achieve their homeownership financial goals throughout the entire customer journey with Mortgages and TD Home Equity FlexLines.
• Canadian Card Payments, Loyalty & Personal Lending (CCPL&PL) is responsible for Credit Card and Personal Lending Banking Products that meet the unsecured borrowing needs of Canadians while enhancing TD's loyalty offerings and partnerships that improve the value propositions for our customers.
• Everyday Savings & Investing (ES&I) is responsible for the day-to-day banking products (Chequing domestic and cross-border banking, Overdraft Protection, Savings, GICs and Mutual Fund products) that meet the everyday banking savings and investing needs of Canadians
• Branch Banking Delivery Excellence (BBDE) is responsible for building customer and colleague confidence by supporting approximately 18,000 Branch Banking colleagues in TD's more than 1,100 branches across Canada.
• CPB Operations focuses on enhancing and enriching how TD supports its customers by delivering specialized credit advice, underwriting, and fulfillment of key processes for Personal Banking.
• Digital Transformation & Strategy focuses on driving CPB's digital strategy in partnership with our business leaders, journey owners and enterprise stakeholders, including Platforms and Technology and Transformation, Enablement and Customer Experience.

Job Description

The successful candidate will support the Branch Banking Control Optimization, Remediation & Regulatory Delivery team in advancing critical audit remediation activities, enabling colleague and customer improvement across the branch network. The intern will work closely with the Program Manager to support monitoring enhancements, documentation, stakeholder engagement, and execution of key deliverables tied to Enterprise, 1B, and Regulatory commitments. This role provides exposure to risk/audit, operational excellence, technology/digital, data analysis, and cross-functional collaboration across Canadian Personal Banking.

Job Requirements

• Currently enrolled in an undergraduate degree in Finance, Accounting, Analytics, Data, Business/Commerce or related field
• Must be enrolled in an undergraduate degree with the intent of going back to school at the start of your work term

Core Skills

• Strong analytical capability with the ability to review data, identify patterns, and summarize insights clearly.
• Excellent written communication, with the ability to prepare status updates, documentation, SOPs, and leadership ready summaries.
• Attention to detail to ensure accuracy in evidence packages, monitoring logic, and audit remediation deliverables.
• Organizational and time-management skills, with the ability to manage multiple priorities, track milestones, and follow structured processes.

Technical/Business-Specific Skills

• Proficiency in Microsoft Office (Excel, Word, PowerPoint) – including comfort with organizing data, building tables/reporting and formatting documents.
• Interest in risk/audit, automation and digital processes, with willingness to learn how TD designs, documents, and evidences controls.
• Ability to understand and follow process flows, including experience or interest in mapping workflows or business requirements.
• Comfort working with operational and customer data, including basic data validation and interpretation

Interpersonal/Collaboration Skills

• Strong Collaboration skills and ability to work with multiple partners (Risk, Tech, Reporting, BBDE, Compliance).
• Professionalism and sound judgment when handling sensitive information related to control design and customer data.
• Willingness to take initiative, ask questions, and proactively seek clarity.
• Ability to work independently while escalating issues appropriately.

Additional Information

Please note that this is a general posting. If you are selected for an interview, more information regarding which business group and the specific job duties will be provided.

• This position is a 4-month work term and will commence May 4th – August 21st, 2026.
• Applications must include a transcript, cover letter (one letter-sized page or less) and a resume (maximum of 2 pages).
• We welcome all applications; however, we will only contact qualified candidates chosen for an interview. Thank you for your interest.
• TD requires employees to reside in the country where the role is located, irrespective of remote working arrangements
• TD is committed to providing you with the best candidate experience and internship in these unique circumstances. As such, work location and start dates are subject to change.

Monday-Friday, standard business hours

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.