Customer Service Executive
Key Objective of the Job:
A Customer Service executive who effectively manages DSE interactions, channel partners, and the open market. CRE's responsibilities also include collaborating with internal stakeholders, including operations and credit teams, to ensure efficient loan application processing.
Key Deliverables:
Lead Generation
- Generate leads through interactions with DSE or through channel partners/open market.
Customer Relationship Management
- End to end customer relationship management including explaining product offerings and resolving sales queries.
- Cross-selling product offerings to customers.
- Educates customers with information to build their understanding of issues and capabilities.
- Goes beyond their day-to-day work to assist customers in a positive manner.
Dealer Relationship Management
- Maintaining relationship with assigned dealer.
Deal Processing
- Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc)
Internal Stakeholder Management
- Interact with operations and credit team in order to ensure smooth processing of loan application.
Location: 1ST FLOOR, ABOVE UNION BANK OF INDIA, MUNDAPAT RESIDENCY, FATHERWADI, VILLAGE GOKHWARE, VASAI MAHARSHTRA., Vasai, Maharashtra, 401208, IN
Apply Before: 01/31/2026, 09:02 AM
Job Schedule: Full time