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Customer Service Executive - UCV Finance - Motor Finance - Sales - Jabalpur - Rajeshwar - CSE

Manage end-to-end customer relationships and generate leads for motor finance sales
India
Entry Level
21 hours agoBe an early applicant
Tata Capital

Tata Capital

A financial services provider offering a range of services including consumer loans, wealth management, and commercial finance in India.
118 Similar Jobs at Tata Capital

Customer Service Executive

A Customer Service Executive who effectively manages DSE interactions, channel partners, and the open market. CSE's responsibilities also include collaborating with internal stakeholders, including operations and credit teams to ensure efficient loan application processing.

Lead Generation

  • Generate leads for ILSCV deals through interactions with DSE or through channel partners/open market.

Customer Relationship Management

  • End to end customer relationship management including explaining product offerings and resolving sales queries.
  • Cross-selling product offerings to customers.
  • Educates customers with information to build their understanding of issues and capabilities.
  • Goes beyond their day-to-day work to assist customers in a positive manner.

Dealer Relationship Management

  • Maintaining relationship with assigned dealer.

Deal Processing

  • Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc)

Internal Stakeholder Management

  • Interact with operations and credit team in order to ensure smooth processing of loan application.

Education Qualification

Graduate in any stream. Commerce Graduate preferred.

Specialized Job Competencies

Functional Competencies

  • Communication Skill
  • Negotiation Skill
  • Market/Industry Knowledge
  • Analytical Skill
  • Product Knowledge

Behavioral Competencies

  • Execution Excellence
  • Customer Centricity

Hiring Parameters

  • Candidates from commerce graduate stream preferred.
  • Should be comfortable to move in the market.
  • Should have a learning attitude.
  • Should have a bike and license.
  • Good knowledge of RTO (UV)
  • Should have product knowledge (UV)
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Customer Service Executive - UCV Finance - Motor Finance - Sales - Jabalpur - Rajeshwar - CSE
India
Sales
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About Tata Capital
A financial services provider offering a range of services including consumer loans, wealth management, and commercial finance in India.