Customer Service Executive - UCV Finance - UCV Finance - Motor Finance - Sales - Surendranagar - Brhamanand Chambers - CSE
Tata Capital
Job Title
Lead Generation
Customer Relationship Management
Dealer Relationship Management
Deal Processing
Internal Stakeholder Management
Generate leads for UV deals through interactions with DSE or through channel partners/open market.
End to end customer relationship management including explaining product offerings and resolving sales queries.
Cross-selling product offerings to customers.
Educates customers with information to build their understanding of issues and capabilities.
Goes beyond their day-to-day work to assist customers in a positive manner.
Maintaining relationship with assigned dealer.
Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc)
Interact with operations and credit team in order to ensure smooth processing of loan application.