Customer Service Executive - UCV Finance - UCV Finance - Motor Finance - Sales - Jamnagar - Neo Square - CSE

Job Title

Lead Generation Specialist

Job Description

Key deliverables include:

Lead Generation: Generate leads for UV deals through interactions with DSE or through channel partners/open market.

Customer Relationship Management: End to end customer relationship management including explaining product offerings and resolving sales queries. Cross-selling product offerings to customers. Educates customers with information to build their understanding of issues and capabilities. Goes beyond their day-to-day work to assist customers in a positive manner.

Dealer Relationship Management: Maintaining relationship with assigned dealer.

Deal Processing: Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc)

Internal Stakeholder Management: Interact with operations and credit team in order to ensure smooth processing of loan application.

Education Qualification

Undergraduate/Graduate in any stream. Commerce Graduate preferred.

Specialized Job Competencies

Functional Competencies:

• Communication Skill
• Negotiation Skill
• Market/Industry Knowledge
• Analytical Skill
• Product Knowledge

Behavioral Competencies:

• Execution Excellence
• Customer Centricity