Sales Support Representative - Bilingual (french Or Spanish)

Sales Support Representative

Think of yourself as someone who will provide world-class service to our customers or clients in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Sales Support Representative.

As a Sales Support Representative, you will:

• Research and resolve issues reported by the client's end-users via phone, email, and chat support.
• Use sales techniques, to offer products and services to customers or potential customers, mainly via telephone to cold, warm or hot leads.
• Document all information on customer interaction according to standard operating procedures.

Requirements:

• 1 year of sales or business development experience or equivalent (commission sales, appointment setting, inside or outside sales, previous experience in roles with a sales target / quota or a sales incentive program)
• Ad Sales and cold calling experience (highly preferred)
• Must be willing to complete an assessment that includes a typing test of 35 wpm
• Great communication skills, written and orally
• Demonstrate strong abilities to work independently and as a team player
• Must be adaptable and flexible, demonstrating abilities to work with process and information changes
• Experience using Salesforce is a big plus
• Must be at least 18 years of age
• Must have at least a High school diploma or GED
• Must be willing to participate in a background screening
• This is an onsite position (1650 Independence Dr, New Braunfels, TX 78132)
• Must be bilingual in either French or Spanish Language at minimum of B2 level

Recommended:

• Experience with phone, email and live chat support
• Experience in customer service, sales, billing, collections, or technical support

TaskUs partners with the world's most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world.

TaskUs has employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia.

TaskUs is an equal opportunity employer. Life is better with Us! Find out what it means to work for a company that puts People before Profits!