Sales Support Representative

Sales Support Representative

Think of yourself as someone who will provide world-class service to our customers or clients in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Sales Support Representative.

As a Sales Support Representative, you will:

• Research and resolve issues reported by the client's end-users via phone, email, and chat support.
• Use sales techniques, to offer products and services to customers or potential customers, mainly via telephone to cold, warm or hot leads.
• Document all information on customer interaction according to standard operating procedures.

Requirements:

• 1 year of sales or business development experience or equivalent (commission sales, appointment setting, inside or outside sales, previous experience in roles with a sales target / quota or a sales incentive program)
• Ad Sales and cold calling experience (highly preferred)
• Must be willing to complete an assessment that includes a typing test of 35 wpm
• Great communication skills, written and orally
• Demonstrate strong abilities to work independently and as a team player
• Must be adaptable and flexible, demonstrating abilities to work with process and information changes
• Experience using Salesforce is a big plus
• Must be at least 18 years of age
• Must have at least a High school diploma or GED
• Must be willing to participate in a background screening
• This is an onsite position (1650 Independence Dr, New Braunfels, TX 78132)

Recommended:

• Experience with phone, email and live chat support
• Experience in customer service, sales, billing, collections, or technical support

We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners' interests and supporting their long-term success through innovation and technology—powered by ridiculously smart people.

In addition to our truly #Ridiculous culture, you'll enjoy benefits like:

• Outstanding Medical, Dental, Vision and Prescription plans
• 401k Match
• Pet Insurance
• In-house Wellness Coaches
• Hundreds of Discounts with the Brands you Love and Use

TaskUs partners with the world's most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world.

TaskUs has employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia.

TaskUs is an equal opportunity employer. Life is better with Us! Find out what it means to work for a company that puts People before Profits!

We are aware of employment scams where individuals pose as representatives of legitimate companies to fraudulently obtain personal information or money. TaskUs IT will never request sensitive personal information (e.g., Social Security numbers, banking information, etc.) or payment during the onboarding process over phone or email. If you suspect fraudulent activity or have concerns about the legitimacy of any communication claiming to be from TaskUs IT, please contact your recruiter directly.

TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees.