Quality Control Operations Manager - Food Distribution Center

Quality Control Operations Manager - Food Distribution Center

Classification: Exempt

Date: October 2025

About Us:

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.

A role in Food Safety, Quality, & Regulatory (FSQR) means supporting programs and processes that help Target succeed by consistently delivering safe, high quality, and compliant food and beverages. As a Quality Control Operations Manager, you will support Target's efforts to identify, prioritize and minimize areas of quality and food safety risk by evaluating and analyzing home Food Distribution Center (FDC) operational methods and procedures. You will supervise the Quality Management team at FDC. You will identify, evaluate, and implement efficiencies to achieve desired results in the areas of inventory accuracy, quality control, productivity, service, cost effectiveness, and growth and development of team members. You will also support Target's Food & Beverage strategy in collaboration with Inventory Management/Control, Inbound and Outbound Operations, Training and Engineering & Facilities teams. We will support you along the way with robust onboarding, as well as personal and career development, to help you grow as a strong Quality Control Operations Manager. You will have resources available to you as you leverage technology, metrics, reporting and communication to monitor and drive compliance in this critical area. Core responsibilities of this job are described within this job description.

Supervise the Quality team to achieve desired food and floral quality management and control results and ensure alignment with business objectives.

Ability to ensure leadership & hourly teams understand processes that impact building quality performance and adhere to stated best practices.

Collaborate with FDC stakeholders and peers (Quality Control Operations Managers) across the FDC network to drive Target Food & Beverage and FSQR priorities.

Identify quality and food safety risks based on operational process and key controls and timely issue escalation for a prompt internal and operational resolution plan.

Drive continuous improvement through documented process maps to comply and maintain Target requirements and federal/local regulations.

Ensure compliance performance plans are set and maintained by generating detectable and actionable preventive and corrective plans based on root cause remediation to deliver guest needs.

Establish strong relationships and rapport with key stakeholders to develop/maintain an integrated food and floral quality management program.

Collaborate with stakeholders to hold vendor(s) accountable for Target and FSQR requirements compliance by leveraging food and floral quality metrics.

Conduct analysis of current quality key controls to support network food and floral specifications/requirements development and management.

Leverage and analyze quality and food safety metrics to facilitate and maintain team training and calibration content.

Engage and develop team members to maximize performance. Make real time behavioral observations and gives regular and specific feedback on individual and team performance. Respond to all team members' questions and concerns.

Model and promote a culture which champion Target's values, competencies and FSQR compliance.

Manage a safe workplace by advocating safety training and accident preparedness and fostering an environment in which diverse backgrounds are respected and valued.

Other responsibilities to support the home FDC and FSQR teams, as assigned.

About You:

Advanced degree, four-year degree or equivalent experience.

5+ years of relevant experience in distribution, retail, manufacturing, or supply chain/logistics.

Applicable team management/supervisory experience.

Produce and Floral training preferred.

HACCP/PCQI certification preferred or ability to achieve within 6 months.

Root cause analysis and the ability to leverage quality data to influence decisions, identify risks and improvement efficiencies.

Strong organizational skills while identifying process solutions and develop operational improvement plans through documented process maps.

Ability to apply change principles and processes to effectively identify, manage, initiate, and influence adoption to change initiatives.

Ability to lead a team through ambiguity, manage multiple tasks or projects and deliver consistently against timelines.

Strong growth mindset and stakeholders collaboration at varying levels while valuing and actively seeking diverse perspectives.

Ability to lead or influence high-performing teams.

Strong written and verbal communication skills and self-motivation.

Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint).

Open to relocation.

Working Environment:

Prolonged exposure to cold temperatures (32-50°) while working within FDC's.

May occasionally be required to lift and/or move up to 50 lbs.

Benefits Eligibility:

Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_D

Americans with Disabilities Act (ADA):

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.