Sales Associate I

Sales Associate I

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.

Coach is part of the Tapestry portfolio—a global house of brands committed to stretching what's possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Since 1986, Stuart Weitzman has been inspired by women who are confident, sexy, bold—and, above all, strong.

The New York City-based global luxury footwear brand combines its artisanal Spanish craftsmanship and precisely engineered fit to create shoes that empower every woman to stand strong.

Stuart Weitzman is part of the Tapestry portfolio—a global house of brands committed to stretching what's possible.

Job Title: Sales Associate, North American Retail

Primary Purpose: Delivers customer experience to assist in achieving store's and individual's sales plan.

The successful individual will leverage their proficiency in sales to… Exhibit the competencies listed below with a focus on Drive for Results and Customer Focus. Demonstrate strong communication, adaptability, and flexibility to change based on needs of business. Strong drive for result, especially in achieving individual sales goals. Deliver a bold, energetic, purpose-driven customer experience. Stay current with the market competition, fashion trends, and client shopping behaviors. Consistently and in a timely manner completes all types of operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Stuart Weitzman's standards. Creates personal sales and clientele strategies in partnership with the management team. Drives business through clientele, sourcing new customers and maintaining on-going loyal relationships with customers. Adaptable and flexible to change based on business needs. Processes shipments as needed. Replenishes inventory on sales floor as needed. Adheres to all Stuart Weitzman policies and procedures including Loss Prevention. Be brand ambassadors of Stuart Weitzman.

The accomplished individual will possess: Strong communication skills both oral and written. Excellent organization and attention to detail. Knowledge of POS, Microsoft office, and basic computer skills (including iPads, Internet, Mobile POS).

The accomplished individual must have: Ability to execute at a fast pace. Flexible and solution oriented. Ability to maneuver sales floor and stockroom; climbing, bending and kneeling required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers. Ability to meet SW Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays.

An outstanding professional will have: 1-3 years of retail experience preferred. High school diploma or equivalents work experience preferred.

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Our Competencies for All Employees Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.