Director Of Clinician Growth And Support

Director Of Clinician Growth And Support

At Talkiatry, we believe clinicians are at the heart of high-quality mental health care. As the Director Of Clinician Growth And Support, you will redefine what it means to support clinicians in modern mental healthcare in the telehealth space. You'll lead the programs and systems that empower our psychiatrists, nurse practitioners, and therapists to thrive—from their first day onward. Your mission is to make every clinician's journey seamless, supported, and inspired, so they can focus on what matters most: patient care.

You'll design smarter systems, automate the administrative noise, and build trust with clinicians as you lead them into a more connected, tech-enabled future. You'll be the bridge between frontline insights and strategic action - turning every day challenges into opportunities for innovation, automation, and excellence.

This is not a maintenance role. It's a chance to reimagine how clinicians are onboarded, supported, and celebrated at scale, shaping the foundation for long-term clinician retention and satisfaction.

About Talkiatry:

Talkiatry transforms psychiatry with accessible, human, and responsible care. We're a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment. 60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low, and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.

You Will:

Lead With Purpose

• Own the end-to-end clinician experience - from onboarding to tenured - ensuring every clinician feels equipped, connected, and inspired to deliver exceptional care.
• Design programs that make Talkiatry the most clinician-centered organization in mental health.
• Drive Operational Excellence
• Rebuild the new hire activation process to deliver smooth, on-time starts, rapid ramp-up, and lasting engagement.
• Map and reimagine workflows across the clinician lifecycle, identifying friction points and transforming them through automation, AI, and smart process design.
• Build data visibility into every touchpoint, using dashboards and intelligent systems to predict risks, measure ramp success, and ensure operational reliability.
• Partner cross-functionally with Product, Regulatory, Licensing, and Clinical Leadership to scale support systems with consistency and excellence.
• Lead And Inspire Teams
• Manage and mentor a dynamic support team that operates with empathy, efficiency, and dedication to excellence.
• Create a culture where curiosity, experimentation, and accountability thrive.

What Success Looks Like:

• Clinicians onboard quickly, feel confident, and ramp efficiently, and rave about their onboarding experience of Talkiatry.
• Friction points are eliminated, automation is leveraged effectively, and clinician satisfaction scores soar. There is no other place where clinician can practice so seamlessly.
• Talkiatry becomes the benchmark for clinician experience in the mental health space.

You Are:

• A strategic operator with 5-10 years' experience in healthcare operations, clinician enablement, or process transformation.
• A cross-functional leader skilled at aligning diverse teams toward a shared mission.
• A builder who thrives in ambiguity, equally comfortable diving into workflows or zooming out to shape the system.
• A data-driven problem solver with strong analytical and process improvement skills (SQL and Excel proficiency required).
• Passionate about mental health, clinician empowerment, and advancing Talkiatry's mission to make high-quality care accessible and sustainable.

You Have:

• MBA or MHA preferred
• Experience working within an EHR
• Exposure to emerging technologies such as AI automation tools

Why Talkiatry:

• Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care
• Collaborative environment: be part of building something from the ground up at a fast-paced startup
• Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!
• Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands
• It all comes back to care: we're a mental health company, and we put our team's well-being first

$170,000 - $180,000 a year