People Operations Specialist

People Operations Specialist

In collaboration with the regional People Operations team and People Director, the People Operations Specialist will provide localized support for tactical and operational HR initiatives within Vietnam.

This position is critical in maintaining compliance with Vietnamese Labor Law and ensuring an outstanding employee lifecycle from onboarding to offboarding.

What You'll Do

• People Operations & Compliance:
• Own end-to-end onboarding and offboarding for Vietnam-based employees
• Maintain meticulous personnel records, ensuring all labor contracts and key policy documents obtain necessary wet signatures and company stamps (red chop) for legal validity.
• Coordinate with the payroll vendor by providing accurate monthly inputs (overtime, leaves, deductions) and performing final validation for accuracy.
• Manage Social Health & Unemployment Insurance (SHUI) statutory reporting and compliance.
• Administer the private health plan, including new member enrollment, renewals, and answering employee queries.

• Employee Engagement & Relations:
• Organize and facilitate the Employee Dialogue Resource Group (EDRG) to ensure continuous feedback loops and labor union compliance.
• Act as the primary point of contact for employee concerns and local labor law inquiries.
• Coordinate local people engagement events, such as team building and year-end celebrations.

• Recruitment Support:
• Assist in recruitment efforts by coordinating interviews, conducting background verifications, and collecting pre-employment documentation.

• Facilities & Office Management:
• Liaise with office building administration for facilities requests, maintenance, and access cards.
• Manage the procurement of office supplies and ensure a safe, professional working environment.

What You'll Need

• 3–5 years of experience in HR/People Operations, preferably in a multinational environment.
• Native-level Vietnamese and professional working proficiency in English.
• Strong familiarity with Vietnamese Labor Law and SHUI regulations.
• Exceptional accuracy in record-keeping and payroll validation.
• Approachable personality with the ability to handle confidential information with integrity.
• Intermediate knowledge of Google Workspace (Sheets, Docs).