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Care Team Operations Associate - Remote Eligible
Serve as the primary liaison to enhance patient and caregiver communication and support.
Remote
Entry Level
$22 - 26 USD / hour
1 month ago
Synapticure
We deliver personalized medicine for neurodegenerative patients
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✨ About The Role
- The Care Team Operations Associate will serve as a liaison between patients, caregivers, and healthcare providers, managing care coordination and scheduling appointments.
- Responsibilities include collecting and documenting patient information while adhering to HIPAA guidelines.
- The role requires effective communication to provide clear and empathetic support to patients and stakeholders.
- The associate will collaborate with the multidisciplinary Care Navigation Team to ensure a seamless experience for patients.
- Problem-solving skills are necessary to adapt to changing priorities and address challenges in the healthcare system.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent, with a preference for experience in handling medical records and patient communication.
- Strong communication skills are essential, as the role involves engaging with patients, caregivers, and healthcare providers.
- A self-motivated individual who can prioritize tasks efficiently while adapting to evolving patient and organizational needs will thrive in this position.
- Empathy and a commitment to patient-centered service are crucial traits for success in this role.
- Familiarity with Electronic Health Record (EHR) systems and patient scheduling platforms is preferred.
About Synapticure
We deliver personalized medicine for neurodegenerative patients