It - supporterelev Til SDU IT På Syddansk Universitet I Kolding

IT Supporter Student

Kickstart your career in an ambitious and meaningful environment

Are you training to be an IT supporter, then kickstart your career in an ambitious and meaningful environment.

Are you technically curious, motivated by creating value for others, and ready to take responsibility for providing professional support to students and employees at SDU? Then you might be the IT supporter trainee we are looking for.

SDU IT plays a central role in the university's digital infrastructure and development. We support research, education, administration, and knowledge sharing through operation, support, and strategic digitalization.

At SDU IT, we strive to utilize the resources we already have in a smarter and more efficient way, while exploring new opportunities and solutions. We want to act proactively and take initiative before challenges grow large. Finally, it is important for us to deliver with high speed, but without compromising well-being or quality.

As a trainee in our support team in Kolding, you will be an important part of the daily IT support delivery. You will help to ensure that SDU's staff and students have access to well-functioning and secure technology – and that teaching and meetings are supported with relevant AV equipment.

You will work with both physical and remote support, and you will learn to handle technical problems with a professional and solution-oriented approach.

In your application, we would like to read that you:

• Are extroverted, service-minded and thrive in collaboration with others
• Are eager to learn and ready for new challenges
• Are full of energy and eager to do your best to provide good service to staff and students
• Are technically curious and eager to learn new things
• Work structured and have a sense of order
• Can follow procedures and convey technical knowledge clearly and understandably
• Are well-formulated and can support in Danish and English – both verbally and in writing (our primary language is Danish)

We offer you:

• A strong professional environment, good social relations, and a daily life with humor and high standards
• A varied and educational daily life with tasks within on-site support, helpdesk support, and remote support
• Opportunities to develop both your technical skills and your communication skills
• Tasks with client clarification and installation, troubleshooting, and improvement of IT equipment
• A working community where well-being, humor, and professional development go hand in hand

At SDU IT, we take your education seriously. We invest in your learning and development, and we dress you up for a future as a competent and value-creating IT professional.

Does it sound like something for you? Then we look forward to receiving your application – and to welcoming you to the team.

About Us

SDU is a modern and innovative university that offers education and research at a high international level. We focus on creating and disseminating new knowledge that shapes the future society, and we systematically work to continuously develop our abilities, organization, and solutions that support our strategic goals. You can read more about SDU's organization and strategy on www.sdu.dk/da/om-sdu.

SDU IT is the hub for the operation and development of IT and digitalization across research, education, knowledge sharing, and administration at SDU. As of January 1, 2025, we have been newly established as a combined unit with over 160 employees distributed across 6 departments and 9 teams.

In line with the rapid digital development, there are also changed conditions for being an IT department. In addition to the classic support needs of the users, delivery of IT solutions, and secure operation, we also have a dedicated focus on process development and user dialogue with the aim of, for example, uncovering potential for efficiency or insights into smarter use of the digital solutions we implement. This requires a strong strategic focus, well-developed internal processes, and a look towards the future so that we can act proactively in the opportunities digitalization offers. As SDU IT, we therefore have a broad focus when we say that we are moving SDU digitally.

Salary and Employment Terms

You are employed according to the agreement between the Ministry of Finance and the Craftsmen in the State. To be considered for the position, you must be in progress with, or have completed the basic course.

The position is located at the University of Southern Denmark in Kolding.

Note: We may have vacant positions at other SDU campuses. You must apply for all the positions you are interested in.

Application deadline: October 19, 2025, at 11:59 PM.

Employment interviews are expected to be held in week 43 and 44.

Expected start date: November 15, 2025.

Questions about the position can be directed to: Lars Kraght, Support, phone 6550 2790, email lkr@sdu.dk.

Application must include cover letter, CV, and diploma. All documents in connection with the application should not contain CPR number – if so, the CPR number should be crossed out. All attached files must be in Adobe PDF format.

Cover letter and CV may not exceed 5 MB.

Guidance in connection with the application can be found here.

The University of Southern Denmark wishes to reflect the surrounding society and therefore encourages all regardless of personal background to apply for the position.

About SDU The University of Southern Denmark is set in the world to create value for and with society. Whether our contributions come in the form of excellent research, innovative solutions, education, or learning, we must make a positive difference for society and contribute to a sustainable future. We do this by cultivating talents and creating the best environments for research and learning. It is therefore crucial that SDU maintains, develops, and recruits talents. At the same time, we must ensure constant high quality in all our activities – we can only do this with the right people. The university's researchers, teachers, students, leaders, and technical-administrative staff form the foundation of our success.