Platform Engineer, Middleware & Messaging Operations

Platform Engineer, Middleware & Messaging Operations

Building the bank of tomorrow takes more than skills. It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential.

We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +650'000 clients, through our performant and secured digital platforms.

Our +1200 employees work in a flexible way, without dress code and in multicultural teams. By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment. Have a look behind the scenes by checking Humans of Swissquote on Instagram.

We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success.

Are you all in? Don't be shy, apply!

We're launching an exciting new team dedicated to Middleware & Messaging Operations, and we want you to be part of it!

As a key player in this dynamic team of four, you'll collaborate with operational teams and work closely with main stakeholders to power critical components that drive our organization forward. You'll tackle complex challenges, streamline processes, and implement cutting-edge solutions that make a real impact.

Join a tight-knit team where your ideas matter and collaboration is key, all while working on projects at the heart of the bank that shape the future of our operations. You'll develop strong relationships with key stakeholders, take part in the most central projects and learn new skills along the way!

If you're passionate about technology and ready to make a difference, come be part of this thrilling new Team.

In this role, you will:

• Manage messaging software in team (Kafka, RabbitMq, Redis, Solr, Ansible, Github)
• Design and implement new continuous deployment pipelines
• Enhance and review automation of middleware installation via ansible playbook and kubernetes tools
• Collaborate with development and operations teams to bring them expertise on messaging software by providing technical support and troubleshooting
• Monitoring and manage KPI (Grafana, Prometheus, Kibana, Pager Duty)
• Build monitoring dashboards with Grafana, Prometheus, Kibana, and more to track infrastructure health and ensure SLA compliance
• Audit log configuration and exploitation to ensure compliant monitoring
• Provide users with a clear view and understanding of each platform's state and health
• Build alerting around metrics and logs
• Participate in on-call rotations to provide 24/7 support
• Security compliance (Vault, TLS, SASL, Encryption, ACL, RBAC, LDAP)
• Ensure compliance with bank security standard and FINMA regulation
• Enforce good usage and best practice inside of each software
• Documentation and tooling (Teams, Jira, Readme, Confluence)
• Write and review procedures
• Document all the infrastructure
• Provide resources for developers and operation teams
• R&D
• Study cloud migration possibilities like Kubernetes
• Introduce new tools to the platform
• Benchmark new solutions

Previous experiences in managing RabbitMQ, Apache Kafka, Redis, or Solr/SolrCloud in critical environments.

At least 3 years of experience in DevOps or Site Reliability Engineering, including a focus on high-availability systems and production ownership.

Experience with automation and self-service tools to empower teams to manage configurations independently, such as using tools like Git, Jenkins, Ansible, Terraform for messaging infrastructure.

Experience with scripting languages (e.g., Python, Bash) for automation to streamline operations.

Knowledge of monitoring and alerting tools (e.g., Prometheus, Grafana) for tracking system performance and setting up proactive alerts.

Strong understanding of security best practices, including access management and data encryption.

Familiarity with containerization technologies (e.g., Docker, Kubernetes) and their integration with messaging and search platforms.

Experience with version control systems (e.g., Git) for managing configurations.

Nice-to-Haves:

• Experience with additional messaging platforms or middleware tools.
• Familiarity with disaster recovery and business continuity strategies for messaging and search infrastructures.
• Experience working with distributed systems and troubleshooting their unique challenges.
• Experience designing & deploying cloud-native messaging/search systems or managing them in hybrid environments.

Who you are:

• A collaborative team player eager to share knowledge and contribute to the team's success
• A technical leader with deep expertise in middleware, messaging, and distributed systems.
• A problem solver with a proactive mindset and the ability to work in high-availability environments.
• A forward thinker, constantly seeking opportunities to automate and improve processes.