Living Support Manager

Living Support Manager (Care Manager) At St Vincent's Care Mitchelton

We are looking for a special kind of person – a St Vincent's kind of person. Someone who puts compassion, connection and caring for other people at the heart of everything they do. We have an exciting new opportunity for a Living Support Manager (Care Manager) to join our dynamic team at St Vincent's Care Mitchelton. In this role you will report directly to the Residential Care Services Manager and will be a member of the Senior Leadership Team comprising Residential Care Services Manager, Living Support Manager, Clinical Manager, and Hospitality Services Manager. The Living Support Manager leads the team that designs and delivers all Daily Living Activities and Support Services across the household. This team provides, personal care, cooking, lifestyle activities, serving of food, cleaning, laundry, transport, pastoral care and companionship. They contribute to and lead St Vincent's Care Services as a person centric culture that maintains that people are at the centre of all that we do. The Living Support Manager leads and supervises Living Support team members, Hotel Services team, and contractors and ensures all services and work is in line with legislative and industry compliance and standards.

What's on your CV is important, but what's in your heart matters more. Because at St Vincent's, kindness works for us.

Things that work for you:

• Competitive salary packaging options up to $15,990, Novated leasing, plus an optional Meals and Entertainment card up to $2,650 per annum
• Pay rate range $48 - $55 per hr based on qualification and experience
• Opportunity to work for the nation's largest Catholic not-for-profit health and aged care provider, with a rapidly growing and progressive vision
• Career development, mentoring and leadership opportunities within St Vincent's network
• Friendly team environment with a great community care spirit
• Ability to visibly see your impact on the business and its service
• No cost uniforms and training
• No mandatory COVID vaccinations! Free annual flu vaccination
• Employee Assistance Program (EAP) for staff and their families
• Access to the Fitness Passport (FP)

Things that work for us:

• Availability to work full time, Monday to Friday 0800-1606
• Cert III in Individual Support or similar field or equivalent experience in aged care. Qualifications in management, business or health management highly regarded
• Previous leadership experience in an aged care home
• Uphold the philosophy of person-directed care within home
• Facilitate and monitor that the Living Support team members and all other Support Services team members know each resident in their care, understand what each person can do and what assistance they want and how they prefer to be assisted, to meet the personal care, comfort, hygiene and dignity of residents
• Recruit, monitor, develop and support appropriately skilled staff and volunteers ensuring that the values and goals of St Vincent's Care are reflected and practiced
• Engage with consumers, families, carers, and advocate to promote and support residents wellbeing and independence by encouraging and supporting people to identify, access and engage in their preferred activities and interests
• Monitor that Care Plans are developed in partnership with the resident or their representative and that required information is shared in an appropriate, efficient and timely way
• Provide leadership and support in the delivery of daily living and personal care to residents in line with SVCS's Mission, Vision and Values and the SCVS Integrated Service Delivery
• Maintain knowledge of and monitor compliance at all times with the requirements of the Aged Care Quality Standards

Why become part of the St Vincent's Care family? Because you're like us, you believe that every act of kindness makes the world a better place. Better for everyone who lives in the 20+ facilities and locations we operate in Queensland, New South Wales and Victoria. Better for all our staff and employees, who work tirelessly to provide the highest levels of care and quality of life for our clients. And better support for the local communities we play an important role in and continue to support.

For more than 175 years, St Vincent's Care Services (SVCS) has been a leading Catholic provider of Aged Care Services in Australia and the legacy of compassion, justice, integrity and excellence entrusted to us by the Sisters of Charity and their Founder Mary Aitkenhead continues to inspire our work today. Our spiritual and hospital-based heritage has taught us that wellness is about more than medical needs. It's about building a true partnership around trust and respect. That's why we take a person-centred approach – delivering holistic, individual care that achieves wellbeing for mind, body and spirit. At St Vincent's we value inclusivity and diversity and acknowledge the important of creating a work environment that is welcome, safe, fair and impartial and invite people from all backgrounds to join our caring family.

Reconciliation Action Plan: St Vincent's Health Australia embraces Aboriginal and Torres Strait Islander people's unique perspectives, knowledge, and cultural. We strive to achieve better physical, mental, and spiritual health outcomes through continued connection with Aboriginal and Torres Strait Islander communities. We understand the need to effectively engage with Aboriginal and Torres Strait Islander communities to influence decision making at all levels and to create opportunity through sustainable and culturally safe employment.

As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit http://www.svha.org.au/about-us/reconciliation.

Interested? Apply today! Or if you have further queries, contact our Talent Team at TalentNational@svha.org.au. Respectfully NO agencies please.