Patient Services Representative II, Urgent Care - Limited Term

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Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR). Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication. Adheres to all organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. May also be responsible for performing specific tasks and/or orient other staff to the department.

Schedule: Friday through Tuesday, with Wednesday and Thursday off. Saturday and Sunday shifts are 8:15 am to 5:15 pm. Monday, Tuesday, and Friday shifts are 11:15 am to 8:15 pm. Schedule is subject to change. Note: This position will work major holidays as needed. Limited term: 52 week contract with Sutter Health benefits.

Job Shift: Day/Evening

Schedule: Full Time

Shift Hours: 8

Days of the Week: Variable

Weekend Requirements: Saturday, Sunday

Benefits: Yes

Unions: No

Position Status: Non-Exempt

Weekly Hours: 40

Employee Status: Limited Term (Fixed Term)

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $30.34 to $37.92 / hour. The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.