Safety Service Technician

Safety Service Technician

Survitec are the world's largest survival technology provider. For over 166 years, we have been protecting lives in the air, on land and at sea, through the design, manufacture, and servicing of Survival Technology.

Today, we are a global community of 3,000 professionals with presence in 96 countries partnering with our customers to provide innovative solutions that reduce risk and help keep you safe.

That is why the world's leading maritime, defence & government, energy and aerospace organisations trust us when it matters most and why we have been awarded the Gold Award by the UK Defence Employer Recognition Scheme.

The Role

Here at Survitec, we are currently recruiting for a Safety Service Technician to join our team based in Panama.

Survitec Group Panama is looking for a detail-oriented, good communicator with technical background to join our team. In this role you will be responsible for the service technicians' activities within their designated service station and to ensure safety, reliability and technical excellence. You will have the opportunity to develop in your role and feel proud of the work you do. Working at Survitec is fast paced but incredibly rewarding.

This is not just another job; this is your career.

What You Can Expect from the Role

This role installs, maintains or repairs Survitec products across one or more product categories, focusing on delivering Survitec standard work to maintain and uphold right first time and operational efficiency. Success requires completion of technical product training and the demonstration of applying that learning through competence assessment.

• Delivers servicing installation, maintenance and repair activity to quality and safety standards and according to standard work routines, focusing on delivering key performance metrics
• Actively seeks opportunity to drive controlled continuous improvement, identifying and communication process improvement opportunities, so they can be considered for implementation across the whole service footprint
• Represents Survitec professionally during customer interactions and uses extensive product knowledge to understand and answer technical questions regarding service requirements
• Help specialists set up and test new products or processes; installs complex systems according to training and competence level, seeking guidance and support where needed
• Carries out preventive maintenance inspections, identifying and diagnosing any requirement for equipment and systems emergency repairs
• Develops knowledge and understanding of Survitec policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards.
• Obtains authorization from a supervisor or manager for any exceptions from mandatory procedure
• Works with Service Operations Manager to devise own monthly schedule, ensuring appropriate operational manpower
• Follows Survitec Health, Safety and Environment policies, procedures and mandatory instructions; identifies and mitigates risks to safeguard the environment and the wellbeing of self and others
• Develops own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; works towards competence in multiple product lines, to become part of a flexible service operations workforce
• Develops and maintains an understanding of relevant technology, external regulation and industry best practices through ongoing education and reading specialist materials
• Follows stores requisition processes to maintain accurate stock levels and records

• Assist technicians in the service, repair, and maintenance of any service equipment
• Coordinate with the supervisor and others to complete projects/work orders efficiently
• Attend on the job training and other training opportunities.
• Delivery of the equipment to various locations
• Obtain and maintain certifications required of the position within guidelines
• Follow all safety and precautionary measures while operating equipment
• Responsible for communicating technical deficiencies or improvement notices, and assisting management with follow up, and corrective actions, as needed

Skills

• Comfortable with diverse groups and tackling new opportunities with urgency and enthusiasm.
• Strong analytical skills for solving complex problems.
• Adaptable to shifting demands and handling conflict with minimal disruption.
• High School Degree required.
• Proven independent work experience.
• Fluent in English and Spanish (written and spoken).
• Marine industry experience is a plus.

Why You Should Work for Us

• Professional Development Opportunities.
• Additional day off to celebrate your birthday.
• Company Anniversary Holiday Benefit.
• Gift card vouchers upon reaching 5 years of service.
• Employee Assistance Programme.
• Workplace Reward & Recognition scheme.

Survitec is an equal opportunities employer. Our diverse global workforce protects lives, every single day. We are committed to cultivating an inclusive culture where our people feel valued, appreciated, and free to be who they are at work. Because, to provide service and excellence to our customers we must mirror their diversity. But more importantly because it is the right thing to do.

At Survitec, we want you to have the best possible interview experience with us and we are also committed to creating an inclusive environment. We are happy to make any necessary accommodations to ensure you can showcase your skills to the best of your ability, should you require any reasonable adjustments, please don't hesitate to let us know.