Surface Experts Sales Representative

Outside Sales Representative

Surface Experts Central San Diego is looking for an Outside Sales Representative who will be responsible for seeking new business opportunities and building relationships with property management and facilities maintenance personnel. The ideal candidate will also maintain good working relationships with existing customers. To be successful in this role, you should have previous sales experience in the B2B environment, use your communication skills to cultivate strong relationships with customers, and have the dedication to follow-up and ensure customer satisfaction. If you are motivated and results-driven, and enjoy working in a team environment, we'd like to meet you. Ultimately, you will boost sales and contribute to our long-term business growth.

Benefits:

• 401(k)
• Bonus based on performance
• Dental insurance
• Free food & snacks
• Health insurance
• Paid time off
• Vision insurance
• Training & development

Perks/Benefits:

• Base Salary + Unlimited Commission: Earn commissions starting on day 1
• Great Work/Life Balance: No required overtime, no nights, no weekends
• Time Off: Flexible Paid Time Off (PTO) + Paid Holidays
• New Hire Training: Onboarding includes learning our comprehensive, proprietary sales technique
• Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
• Small Business: Local business with an owner who works alongside the team each day
• Mentorship Opportunities: Ongoing sales skills, career development and coaching available
• Dedicated Help Lines: Centralized Support Center available to assist with client management details, admin tasks, etc., saving you time

Our Core Values:

• Serve Others
  • Put Relationships First
  • No Jerks
  • Be Humble
• Be a Problem Solver
  • Be Curious
  • Seek to Understand the Cause of the Problem
  • Work Smart
  • Constantly Improve
• Trust the Process
  • Be Organized
  • Be Teachable
  • Put Business Needs Above Personal Wants

Our Mission:

Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers' problems by reducing the waste of time, money and materials which end up in landfills.

Job Duties and Responsibilities:

As a Surface Experts Sales Representative, your job is to find and build relationships with customers who work in property management and facilities maintenance. Our services are unique, so it will be your job to educate and build a relationship with our customers.

In the Field Daily:

• Meeting with 10-15 contacts a day
• On-site visits, phone calls, and email follow-ups
• Visiting a variety of industries including Property Management, Construction / Developers, Movers, etc.

Customer Relationship Development:

• Educating on Surface Experts capabilities and limitations
• Validating level of customer satisfaction and opportunities to improve
• Earning the trust with our customers through serving
• Brainstorming and researching new customer opportunities

Follow Sales Process:

• Memorizing sales scripts and role-playing practice
• Documenting sales activities in CRM; tracking a client from lead to Work Order and all the steps in between
• Reporting data accurately daily/weekly
• Planning and executing sales strategy for territory

Required Qualifications:

• Goal-oriented, self-starter, and energetic
• Enjoys working with other people
• Licensed to operate a passenger car and have a clean driving record
• Professional, caring and service-minded
• Readiness to work with a metrics-based, process-driven sales team

Bonus Qualifications:

• General working knowledge of property management and/or construction industry
• Experience using CRM tool and process
• Experience working in base + commission environment

Compensation: $45,000.00 - $55,000.00 per year

About Surface Experts:

Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.

• Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
• Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.

Our Vision:

To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.

Core Values:

Serve Others

• Put Relationships First
• No Jerks
• Be Humble

Be a Problem Solver

• Be Curious
• Seek to Understand the Cause of the Problem
• Work Smart
• Constantly Improve

Trust the Process

• Be Organized
• Be Teachable
• Put Business Needs Above Personal Wants