Field Service Technician

Surface Experts Technician

Looking for hands-on work where every day is different? As a Surface Experts Technician, you'll repair surfaces like bathtubs, countertops, cabinets, and flooring using our proven 5-Step process.

We Offer:

• Pay: $18/hour during a 4-week paid training period, with a pay increase upon completion
  • Additional income through add-on repair commissions, performance bonuses, and holiday bonuses
• Career growth: Structured, hands-on training with a clear advancement path to becoming a Repair Technician, plus ongoing skill development opportunities
• Field Support: Access to an internal knowledge library and a dedicated technician support line for real-time assistance in the field
• Work-Life Balance: Flexible weekday schedule (no nights or weekends), with overtime opportunities available
• Company-provided resources: Company vehicle, tools, phone reimbursement, and expense card
• Time off & benefits: Paid major holidays, 7 days paid time off (PTO), Health Reimbursement Arrangement (HRA), and employee referral program

Requirements

• Experience with tools or hands-on work (jobs, trades, school, or personal projects/hobbies)
• Ability to identify, compare, and accurately match colors
• Comfortable working independently in customer homes and businesses
• Attention to detail and commitment to quality work

Encouraged to Apply:

• Bilingual / Spanish-speaking candidates
• Creative, hands-on backgrounds (artists, makers, designers, art students, craftspeople, luthiers)
• Trades experience (maintenance, painting, millwork, construction, carpentry, automotive)
• Property and facilities maintenance experience (hotel engineers, building maintenance, handyman roles)

Hiring Process

• Within 24 hours: Our operations coordinator will reach out for a phone screening
• Within 48 hours: We'll schedule an in-person interview
• Within 1 week: We'll schedule an in-person ride-along
• Within 2 weeks: The hiring process is typically complete

Duties:

• Display world-class customer service for tenants and property management staff
• Track work progress and notes in our dispatch tool
• Communicate with the support team with questions
• Understand and utilize our unique 5-step repair process
• Employ each tool in your custom tool-kit
• Problem-solve repairs with creativity

About Surface Experts

Surface Experts is an all-inclusive surface repair service provider. We repair minor damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything! Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is to deliver a positive customer experience and cultivate lasting relationships. We focus on saving our customers time, money, and materials that would otherwise end up in a landfill. Compensation: $18.00 - $25.00 per hour

Our Mission

Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers' problems by reducing the waste of time, money and materials which end up in landfills.

Our Vision

To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.

Core Values

Serve Others

• Put Relationships First
• No Jerks
• Be Humble

Be a Problem Solver

• Be Curious
• Seek to Understand the Cause of the Problem
• Work Smart
• Constantly Improve

Trust the Process

• Be Organized
• Be Teachable
• Put Business Needs Above Personal Wants

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.