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Technical Support Specialist
Provide comprehensive technical support to ensure user satisfaction and system stability
Mexico, Pampanga, Philippines
Entry Level
yesterday
SuperStaff Technical Support Specialist
The SuperStaff Technical Support Specialist is a vital member of the IT department, responsible for assisting users with their technical inquiries, requests, and issues, and providing exceptional customer service. As a Technical Support Specialist, you will encompass all aspects of the lifecycle of an issue being the primary point of contact for incoming issues, working directly with reporters, triaging, prioritizing issues, and working out a project queue and backlog.