Residential HVAC Service Technician

Direct Hire: Residential HVAC Service Technician

A fantastic position for an experienced Residential HVAC Service Technician to join a growing company. The Service Technician is responsible for performing service, repair, and/or propose replacement of warm air furnaces, air conditioners, heat pumps, duct distribution systems, boilers, water heaters, related piping and electrical. Pay Range: $25hr - $50hr Benefits: Medical, dental, vision, PTO, 401K

Role & Responsibilities:

• Perform required documentation for each call, recording recommendations, repairs, accurate readings, and observations
• Troubleshoot, adapt, and resolve/repair all issues that arise that would keep the equipment from functioning properly
• Must have a good working knowledge of our products and services being offered. This may require additional study and training both on and off site
• Establish goals and objectives as they relate to the position, along with a plan of action to attain or exceed set goals
• Have customers sign necessary paperwork and collect payments as directed
• Service and start up equipment and adjust to the manufacturers and job specifications
• Regularly review and monitor progress against goals and seek assistance as needed
• Communicate effectively with associates, superiors, vendors, and customers
• Ask and obtain customer referrals and web recommendations
• Possess superior interpersonal skills
• Must be able to accurately list/order materials and supplies
• Must be able to work under time constraints, budgetary limits, and pressures
• Efficiently manage his/her time and schedules
• Must be capable of understanding client needs and favorably influencing their decision
• Constantly learn through training from suppliers, trade shows, seminars, independent study, and other employees
• Maintain a clean, neat, and professional appearance
• Work and drive safely and recognize and avoid dangerous situations
• Complete all other duties as assigned

Required Skills/Abilities:

• Digital literacy, including but not limited to the use of smart phones, email, and text messaging
• Possess superior interpersonal skills and the ability to communicate effectively with associates, superiors, vendors, and customers

Physical Requirements:

• Must be able to push and pull up to 75 pounds
• Must be able to stoop, kneel, crouch and crawl
• Must be able to climb ladders and work at heights more than 8 feet

Education and Experience:

• Minimum of 3 years of experience in HVAC service