Quality Services & Manufacturing Support Mgr.

Quality Services & Manufacturing Support Manager

We are seeking an experienced and driven Quality Services & Manufacturing Support Manager to lead the development, implementation, and continuous improvement of a site-wide Quality Management System (QMS) in Springdale, PA. This individual will ensure products and processes meet the highest internal standards and customer expectations. You will play a key role in quality assurance, audits, regulatory compliance, and cross-functional collaboration to drive operational excellence. Salary: $115k - $125k/ year (BOE) Full Benefits!!!

Key Responsibilities:

• Develop, implement, and maintain a compliant Quality Management System (QMS) aligned with ISO 9001, IATF 16949, and other relevant standards.
• Lead and manage internal, customer, and regulatory audits.
• Monitor and analyze quality performance metrics; implement and track corrective and preventive actions (CAPA).
• Conduct Statistical Process Control (SPC) analysis to assess process stability and capability.
• Ensure rigorous quality control procedures are followed throughout production.
• Manage equipment calibration processes and maintain accurate calibration records.
• Collaborate across departments to resolve quality issues and improve systems and workflows.
• Lead and develop a team of quality inspectors, engineers, and analysts.
• Ensure compliance with customer specifications and industry requirements.
• Oversee supplier quality management and conduct audits as needed.
• Provide training on quality procedures, standards, and continuous improvement methodologies.
• Deliver quality performance reports and improvement plans to site leadership.

Qualifications:

• Bachelor's degree in Engineering, Quality Management, or a related field.
• Minimum 5 years of progressive experience in quality management within the chemical manufacturing or coatings industry.
• At least 2 years of leadership experience.
• Deep knowledge of quality standards and methodologies (ISO 9001, IATF 16949, Six Sigma, Lean).
• Hands-on experience with quality tools such as FMEA, SPC, A3, and Root Cause Analysis.
• Strong analytical and communication skills.
• Proficiency in quality management systems and ERP platforms (Oracle and/or SAP).
• Certifications required: CQE, CQA, and/or Six Sigma Green Belt.
• Six Sigma Black Belt certification is highly preferred.