Inside Sales / Customer Service Representative

Inside Sales / Customer Service Representative

SunSource and its family of companies represent 200+ locations and 3,000+ employees making up one of North America's leading value-add industrial distribution companies. We provide customers with products and solutions within Fluid Power, Fluid Process, Fluid Conveyance, General Industrial Components, and Industrial Service & Repair.

Are you looking for a meaningful career opportunity with an organization that values goal setting, hard work, and dedication? Consider joining us at SunSource! We offer a variety of opportunities and strive to reward our employees for their commitment. Our associates are what makes us special and sets us apart from our competitors. If you have a desire to learn in a dynamic and diverse work environment that champions growth and development, we would love to hear from you!

What You'll Do:

• Support customers and outside sales team
• Prioritize and manage your workload in a fast-paced environment
• Proactively anticipate customer's and manager's needs
• Field 50-100+ calls/emails daily
• Effectively communicate via email/phone
• Process requests for price, delivery, returns, order status, order expedites, product literature, and technical assistance.

What We Need From You:

• HS Diploma or equivalent
• Associates / Bachelor's degree in related field is preferred
• 2+ years of experience in an inside sales / customer service position
• Previous experience in customer service, sales and/or purchasing within a manufacturing or distribution environment is strongly preferred
• Proficient with software programs relating to the customer service position including Microsoft Excel, Microsoft Word, Microsoft Outlook and vendor pricing programs
• Clear and concise verbal and written communication skills
• Ability to communicate effectively
• Working experience with Trend is a plus
• Strong organizational skills, analytical, mathematical, and mechanical aptitude is required

Why You'll Love Working For Us:

• Industry competitive compensation plan
• Medical / Dental / Vision
• 401(k) with matching
• Paid vacation and holidays
• Tuition reimbursement and training opportunities for talented people with a desire to learn and grow!

We are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN E-Verify. If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodations in the application process will be returned.